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General Manager

2 weeks ago

Islamabad, Islamabad, Pakistan NexaTech Full time $90,000 - $120,000 per year

We are seeking a seasoned, visionary, and results-driven General Manager to lead the full spectrum of operations at our co-working facilities. This is a pivotal leadership role with accountability for P&L performance, operational excellence, brand growth, and community engagement.

The General Manager will serve as the strategic right hand to ownership, ensuring that our space not only operates smoothly but scales as a market-leading brand.

Key Responsibilities

Strategic Leadership & Business Growth

  • Take full P&L ownership, driving profitability, cost efficiency, and long-term sustainability.
  • Develop and execute business strategies to maximize occupancy, revenue streams, and customer lifetime value.
  • Build strategic partnerships with corporates, startups, and ecosystem stakeholders.
  • Translate market trends into actionable growth initiatives.

Operations & Facility Management

  • Ensure seamless daily operations across co-working spaces.
  • Implement SOPs for efficiency, service quality, and safety compliance.
  • Oversee vendors, contractors, and service providers to guarantee top-tier service standards.
  • Continuously optimize facilities to deliver a professional, modern, and welcoming environment.

Team Leadership & Culture

  • Mentor a high-performing team across administration, community, and support functions.
  • Establish a culture of accountability, customer-centricity, and continuous improvement.
  • Monitor KPIs for staff performance and service delivery.

Sales, Marketing & Brand Positioning

  • Drive membership sales by leading tours, negotiations, and key client relationships.
  • Develop and execute integrated marketing campaigns to enhance brand visibility.
  • Oversee digital presence and leverage social platforms for community and lead generation.
  • Explore upselling opportunities to maximize revenue per member.

Community Development & Experience

  • Position the space as more than a workplace—build a vibrant ecosystem of entrepreneurs, freelancers, and professionals.
  • Curate events, workshops, and networking opportunities that strengthen community bonds.
  • Ensure customer feedback is proactively gathered, analyzed, and translated into service enhancements.

Finance & Compliance

  • Lead financial planning, budgeting, and forecasting.
  • Provide accurate and timely financial reporting to ownership.
  • Ensure compliance with company policies, regulatory requirements, and HSE standards.

Qualifications & Skills

  • Bachelor's degree in Business, Management, Hospitality, or Real Estate (MBA preferred).
  • 5+ years of proven leadership experience in co-working, hospitality, serviced offices, or a related sector.
  • Demonstrated success in managing P&L, driving growth, and building high-performance teams.
  • Strong commercial acumen with expertise in sales, marketing, and business development.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Tech-savvy with command over CRM, property management, or coworking software.
  • Entrepreneurial mindset with the ability to thrive in a dynamic, fast-paced environment.

Only shortlisted candidates will be notified.

Job Type:

Full-time, On-site

Job Location:

Islamabad, Pakistan

Job Type: Full-time

Application Question(s):

  • Have you led teams and built a high-performance culture in a service-oriented business?
  • Are you comfortable with marketing and brand positioning, including digital platforms?

Education:

  • Bachelor's (Preferred)

Experience:

  • Hospitality: 3 years (Preferred)
  • Marketing: 2 years (Preferred)

Language:

  • English (Required)

Work Location: In person

Application Deadline: 30/08/2025