Front Desk Officer

19 hours ago

Karachi, Sindh, Pakistan MARS Healthcare Network Full time 600,000 - 1,200,000 per year

Company Overview

MARS Healthcare Network
is a leading provider of digital health services, including teleradiology and telehealth, designed to support both healthcare providers and patients. Our mission is to improve access to quality healthcare and enhance patient outcomes through innovative, technology-driven solutions. We are committed to delivering efficient, effective, and inclusive healthcare services to a diverse population.

Position Title: Front Desk Executive / Virtual Assistant

We are looking for a professional and proactive Front Desk Executive / Virtual Assistant to join

our team and ensure smooth day-to-day operations at our clinic.

Position Overview:

This role is critical in managing communication, appointments, and patient coordination while

maintaining a welcoming and professional experience.

Key Responsibilities (include but are not limited to):


• Handle all incoming and outgoing calls with professionalism.


• Manage patient scheduling, rescheduling, and reminders.


• Support patient intake and guide patients through virtual appointments.


• Assist with payment collection and basic billing coordination.


• Maintain accurate records of patient communication and appointments.


• Provide administrative support to ensure efficient clinic operations.

Requirements:


• Prior experience in front desk, receptionist, or virtual assistant roles (healthcare

background preferred).


• Strong communication and interpersonal skills.


• Ability to multitask and manage time effectively.


• Comfortable using scheduling software, telehealth platforms, and basic office tools.


• Organized, detail-oriented, and patient-focused.


• Must be available to work evening shift hours.

What We Offer:


• Competitive salary and benefits package.


• Remote Opportunity for female staff.


• Opportunities for growth and learning within the clinic.

If you are reliable, patient-oriented, and ready to make a difference, we would love to hear from you. Please send your resume to with the subject line:
Front Desk Executive Application

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