Senior Customer Service Executive

3 days ago


Karachi, Sindh, Pakistan Esire 2 Full time 400,000 - 800,000 per year
Job Description:

Job Summary: We are looking for a Customer Service Executive with superior communication skills and a great work ethic to join our team.
Key Responsibilities:

  • Manage customer inquiries received via email with professionalism and a prompt response time.
  • Address and resolve customer concerns regarding products and services.
  • Handle dispute resolution, including payment issues and negative feedback through email responses.
  • Maintain a positive brand image by delivering clear, courteous, and solution-oriented email interactions.
  • Conduct daily audits of assigned tasks to ensure accuracy and process compliance.
  • Stay updated on company policies and products to provide accurate information.
  • Manage all assigned tasks, ensuring workflow efficiency and timely email resolution.
  • Coordinate with internal teams to escalate and resolve complex email inquiries efficiently.

Experience:
2 year of relevant experience.
Skills Required:
Should have good communication & English writing skills.



  • Karachi, Sindh, Pakistan Giftkarte Full time 400,000 - 800,000 per year

    GiftKarte Technologies is looking for a positive and professional Senior Customer Service Executive to join our growing team in Karachi. In this role, you'll be managing a team of CSRs and will be our customers' first point of contact, responsible for delivering a best in class customer support experience.Job description:Manage and resolve customer...


  • Karachi, Sindh, Pakistan Carlcare Service Pvt Ltd Full time 462,000 - 486,000 per year

    -Well Reputed Mobile Firm looking for Customer Service RepresentativeGreet Handle the Customers (Experience Must)Follow the KPI's.Maintain ReportsCan use MS OfficeFreshers not Required (Experience must in Customer Services)Attractive Salary and Benefits as per the LawsJob Type: Full-timePay: Rs38, Rs43,000.00 per monthWork Location: In person

  • Customer Service

    6 days ago


    Karachi, Sindh, Pakistan Weaves Corporation Limited Full time

    OverviewDirect message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes.ResponsibilitiesManaging customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by...

  • Customer Service

    1 week ago


    Karachi, Sindh, Pakistan Elavatus Health Services UK Full time

    OverviewWe are seeking experienced candidates with experience working in a customer service role to join our growing team. The role is to respond to customer inquiries over the phone and via email. This position does NOT involve sales. As the customers are based in the UK, an excellent level of spoken and written English is required.ResponsibilitiesRespond...


  • Karachi, Sindh, Pakistan Emirates Airline Full time

    OverviewSenior Customer Sales and Service Agent - Karachi – EmiratesJoin our team at Emirates and play a key role in delivering world-class service. You'll help customers manage their travel plans, sell tickets and services, and provide expert guidance while supporting your team to achieve both individual and network-wide commercial goals.Deliver...


  • Karachi, Sindh, Pakistan beBeeCustomer Full time $60,000 - $120,000

    **Job Overview**">This is a high-profile role that requires exceptional leadership skills and customer service expertise. The job holder will be responsible for delivering top-notch services to corporate clients, ensuring their needs are met, and resolving any issues promptly.">**Key Responsibilities**">Understand client expectations and deliver finest...


  • Karachi, Sindh, Pakistan beBee Careers Full time 80,000 - 120,000

    **Job Title:** Senior Customer Support RepresentativeJob Description:We are looking for highly skilled and experienced individuals to join our team as Senior Customer Support Representatives.This role involves providing exceptional customer service and support, ensuring that customers receive timely and effective resolutions to their queries.Main...


  • Karachi, Sindh, Pakistan Emirates Full time

    OverviewJoin our team at Emirates and play a key role in delivering world-class service. You'll help customers manage their travel plans, sell tickets and services, and provide expert guidance while supporting your team to achieve both individual and network-wide commercial goals. Deliver excellence, connect cultures, and grow your career as a Senior...


  • Karachi, Sindh, Pakistan beBeeCustomerService Full time 250,000 - 500,000

    Customer service professionals play a pivotal role in ensuring that customer needs are met. They may work at various levels, from senior management to the front end of the business.Developing and implementing customer service strategies for entire organisations;Managing teams of customer-facing staff;Handling face-to-face enquiries from customers.Key...


  • Karachi, Sindh, Pakistan 10Pearls Full time

    Executive Business Services - Evening ShiftExecutive Business Services - Evening ShiftCompany Overview10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with...