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Physician/Patient Support Specialist
2 weeks ago
Zue is hiring remote professionals from Lahore, Islamabad, and Peshawar.
If you have strong English communication skills and are passionate about working with a dynamic team, this is your chance
Job Title: Physician/Patient Support Specialist
Shift Timings: 06:00 PM to 03:00 AM PST
Employment Type: Full Time and Remote
Key Responsibilities:
- Serve as the primary liaison between patients and healthcare providers.
- Manage inbound and outbound calls to support patients with their medical equipment and service-related queries.
- Educate patients about procedures, documentation, and insurance-related matters.
- Maintain accurate patient records in EMR/EHR systems.
- Collaborate with internal teams to ensure timely issue resolution and service delivery.
- Ensure compliance with HIPAA and internal quality standards.
Requirements:
- 2–5 years of experience in a US healthcare setting.
- Strong communication skills, both verbal and written.
- Familiarity with EMR/EHR systems is a plus.
- Excellent problem-solving and multitasking abilities.
- A compassionate and patient-centric approach to service.
Perks and Benefits:
- OPD and IPD Health facility for self, dependents, and parents
- Life Insurance Coverage for self
- Fuel Card for Male Employees
- Free Pick & Drop for Female Employees
- In-House Gym Facility
- Paid Leaves & US Holidays
- Referral Bonus
Job Type: Full-time
Application Question(s):
- What is your current salary?
- What is your expected salary?
- If selected? Would you be able to join immediately?
- Are you comfortable working in evening shifts? 6:00 PM - 3:00 AM
- Residential Area?
Work Location: In person
