Customer Service Officer
3 days ago
𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: Customer Support Officer
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Karachi, Pakistan (On-site)
𝗦𝗮𝗹𝗮𝗿𝘆: Rs. 40,000 - Rs. 50,000 Plus Commission up to Rs. 100,000
𝗧𝗶𝗺𝗶𝗻𝗴𝘀: 11:00 AM - 07:00 PM
𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Analytix Camp (365 Boot Camp)
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Onsite - P.E.C.H.S Block 02, Karachi
𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄:
𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
Respond promptly to inquiries through WhatsApp, phone calls, emails, and social media.
Assist students with course information, enrollment processes, and payment queries.
Maintain accurate records of customer interactions and updates in the CRM system.
Coordinate with instructors and internal teams to resolve student issues efficiently.
Follow up with leads and prospects to nurture them toward enrollment.
Provide feedback from customers to the management team to enhance services.
Support event organization (e.g., demo classes, webinars, graduation ceremonies).
𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
Bachelor's Degree Holder.
Fresh - 02 Years of Experience in a Customer Support or Front-Desk Role.
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