Customer Services

3 hours ago

Karachi, Sindh, Pakistan The BranPac Full time 200,000 - 250,000 per year

We are seeking a proactive and empathetic Customer Service Intern to join our team. This role is ideal for individuals eager to learn how to communicate with clients, resolve queries, and contribute to a positive customer experience. You will gain hands-on exposure to customer support operations, CRM tools, and service protocols.

Key Responsibilities

  • Assist in handling customer inquiries via email, phone, chat, or social media.
  • Provide accurate information regarding products, services, and company policies.
  • Log and track customer interactions using internal tools or CRM systems.
  • Support in following up on pending queries and ensuring timely resolution.
  • Collaborate with the support team to improve customer satisfaction.
  • Escalate complex issues to senior team members when needed.
  • Assist in preparing FAQs, support documentation, and feedback reports.
  • Collect customer feedback and share insights with relevant teams.

Requirements

  • Currently pursuing or recently completed a degree/diploma in Business, Communications, Marketing, or related field.
  • Strong verbal and written communication skills.
  • Good listening skills and a customer-first attitude.
  • Basic problem-solving skills and willingness to learn.
  • Familiarity with MS Office or Google Workspace; knowledge of CRM is a plus.
  • Ability to remain calm under pressure and handle multiple tasks.

Skills You Will Learn

  • Professional customer communication
  • Conflict resolution & complaint handling
  • CRM & Helpdesk software usage
  • Team collaboration and client relationship management
  • Service etiquette and process documentation

Perks & Benefits

  • Internship certificate upon completion
  • Stipend
  • Mentorship and training sessions
  • Exposure to customer service tools and processes
  • Opportunity for full-time placement based on performance

Industry

  • Marketing Services

Employment Type

Full-time

  • Customer Service

    2 weeks ago

    Karachi, Sindh, Pakistan SEABOARD GROUP Full time 630,000 - 840,000 per year

    Role OverviewThe Customer Service & Booking Officer is responsible for managing customer inquiries, processing bookings, resolving service issues, and ensuring a seamless customer journey from initial contact to post-service follow-up. The role requires strong communication, organizational, and problem-solving skills to uphold service excellence and...

  • customer service

    7 days ago

    Karachi, Sindh, Pakistan NEWYORK CAPITAL FUNDS Full time 240,000 - 480,000 per year

    ABOUT US :We the Newyork Capital Funds are USA based Invesment company who are authorized legally from FBR , SCEP , CDC & IRS.we empower individuals and institutions to grow their wealth through smart, strategic investments. As a trusted leader in the financial services sector, we offer a range of investment solutions in USA from Food chain sector and...

  • Customer Service Representative

    2 days ago

    Karachi, Sindh, Pakistan Home Pakistan Group Full time 300,000 - 600,000 per year

    *Role Desc*riptionThis is a full-time on-site Customer Service Representative role located in Karāchi. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, enhancing customer service, and improving the overall customer experience on a day-to-day basis.QualificationsCustomer Service...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan ALZOHAIB Full time

    Company DescriptionALZOHAIB Textile is one of Pakistan's leading textile conglomerates, with over three decades of experience in producing high-quality fabric. Renowned for innovation and traditional yet elegant designs, our in-house brands are extremely popular. We offer a diverse range of products catering to all societal classes, including brands like...

  • Customer Service Representative

    2 days ago

    Karachi, Sindh, Pakistan HS Global Consultants Full time 250,000 - 500,000 per year

    Company DescriptionHS Global Consultants provides customized educational counseling and visa assistance services, leveraging a network of partnerships with over 100 leading universities worldwide. By integrating technology, we connect students and professionals with university mentors to maximize their educational potential. Our holistic and personalized...

  • Customer Services Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan Bright Solutions Full time 300,000 - 600,000 per year

    Company DescriptionFounded in 2016, Bright Solutions is a leading Business Process Outsourcing (BPO) and IT Solutions provider. Specializing in supporting U.S.-based insurance agencies, we deliver end-to-end digital and technology services. Our focus on innovation, efficiency, and long-term client success has enabled us to serve 1,200+ clients and complete...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan SL Basics Full time 150,000 - 250,000 per year

    Company DescriptionEstablished in 2019, SL Basics is an organic skincare brand founded by renowned Dr. Shaista Lodhi. The skincare range is curated with nature's finest ingredients and formulated by a team of herbalists to treat common skincare concerns such as acne, dullness, pigmentation, dark circles, and discolored lips naturally. Designed for both men...

  • Customer Service Specialist

    4 days ago

    Karachi, Sindh, Pakistan PIXARCH Full time 400,000 - 600,000 per year

    We are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be responsible for assisting customers, resolving inquiries, and ensuring an exceptional service experience across all touchpoints. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for...

  • Customer Service Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan KAJ Consultancy Full time 300,000 - 600,000 per year

    Role DescriptionThis is a full-time on-site role for aCustomer Service Specialistat KAJ Consultancy located in Karāchi.The Customer Service specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts,...

  • Customer Service Representative

    2 days ago

    Karachi, Sindh, Pakistan Riuman International Full time 250,000 - 750,000 per year

    Company DescriptionAt Riuman International, we are dedicated to pursuing customer satisfaction as our prime goal. We are committed to providing quality products that meet customer requirements. Our management system is designed to ensure continuous improvement, strengthening our actions and results. We ensure that our policy principles are well-known,...