Salon Manager

3 weeks ago

Lahore, Punjab, Pakistan Parhlo Full time
  1. Location: Y Block Commercial Area, Phase 3 DHA, Lahore
  2. Industry: Hospitality / Salon
  3. Working Hours: 10:00 AM to 7:30 PM
  4. Working Days: 6 days a week (1 off any day in a week)
  5. Salary Range: PKR 100,000 – 150,000 (based on experience)

Key Responsibilities:

Salon Operations & Administration:

  • Oversee daily operations of hair, skin, and makeup sections.
  • Supervise and coordinate schedules for all salon technicians and staff.
  • Greet and attend to clients warmly; manage appointments and wait times.
  • Ensure timely service delivery and maintain high standards of client satisfaction.
  • Manage salon cleanliness, hygiene, and appearance at all times.
  • Ensure timely maintenance of equipment, tools, and salon infrastructure.
  • Handle laundry and salon stock efficiently.
  • Oversee cash/card transactions, issue receipts, and maintain accurate client records.
  • Ensure power backup systems (UPS/generator) are maintained and fueled regularly.

Human Resources & Staff Management:

  1. Train, motivate, and supervise employees to ensure high performance.
  2. Evaluate staff performance and recommend promotions or bonuses.
  3. Conduct interviews and assist with hiring new team members.
  4. Organize team-building activities and foster brand loyalty
  5. Schedule shifts and approve time-off requests.

Business & Vendor Management:

  • Ensure profitability by managing operations within budget.
  • Handle inventory management and source high-quality products.
  • Maintain vendor relationships and ensure timely payments.
  • Keep records of invoices, utility bills, and expenses.
  • Assist the Salon Director with periodic reviews and client database management.

Job Requirements:

Education & Experience:

  1. Minimum Bachelor's degree.
  2. Minimum 4 years of administrative or managerial experience.
  3. Experience in salon, hospitality, or service-based industries preferred.

Skills & Competencies:

  • Fluent in English and Urdu (spoken & written).
  • Proficient in Microsoft Word and Excel.
  • Strong interpersonal, communication, and customer service skills.
  • Excellent time and task management with the ability to multitask
  • Confident, mature mindset with the ability to handle pressure.
  • Patient, active listener, and a people-oriented personality.
  • Ability to maintain confidentiality and resolve conflicts diplomatically.
  • Knowledge of treatment steps, salon packages, and general service flow.

Skills:

Communication Skills, Client Dealing, Customer Service, Multitasking Skills, Active Listening,

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