Human Resources Business Partner

Human Resources Business Partner (HRBP) - Head Office Ops & Support FunctionsHuman Resources Business Partner (HRBP) - Head Office Ops & Support Functions

Position Summary:

Position Summary:

The HR Business Partner - Support Functions will act as a strategic and operational HR lead for key corporate departments such as Accounts, Finance, Admin, IT, Audit, HR, and Costing. This role will be responsible for driving performance management, process optimization, digital HRIS development, and full-spectrum HR services, including recruitment, policy implementation, employee relations, and talent development—ensuring alignment with Interwood's values, compliance requirements, and business priorities.

Key Responsibilities:

Strategic HR Partnering

• Serve as the primary HR advisor to HODs of support functions.
• Align HR strategies with departmental goals to drive performance and productivity.
• Support organization design, workforce planning, and change management.
  
  

Performance Management

• Lead annual and bi-annual performance review cycles, including KPI setting, feedback sessions, and development planning.
• Promote a performance-driven culture through ongoing coaching and feedback systems.
• Support managers in implementing performance improvement plans where necessary.
  
  

Talent Acquisition & Onboarding

• Manage end-to-end recruitment: job posting, screening, interviewing, and selection.
• Coordinate smooth onboarding and orientation experiences for new hires.
• Support succession planning and critical role identification within support functions.
  
  

Employee Engagement & Relations

• Serve as the point of contact for employee concerns, policy clarifications, benefits, and conflict resolution.
• Handle grievances, conduct exit interviews, and manage the full separation process (clearances, final settlements).
• Conduct HR engagement sessions with team leads to promote team cohesion, morale, and inclusion.
  
  

HR Operations & Compliance

• Maintain and update accurate employee records, job descriptions, KPIs, and org charts.
• Ensure HR practices comply with company policies and labor laws.
• Manage employee insurance queries and coordinate with vendors as needed.
• Refine and implement HR policies in consultation with leadership and legal teams.
• Generate and present HR reports: attrition, headcount, turnover, payroll costs, and training effectiveness.
  
  

Training & Development

• Organize soft skills, compliance, and technical trainings based on skill gap analysis.
• Monitor training effectiveness and update learning plans accordingly.
• Drive learning culture and support career pathing initiatives for support teams.
  
  

HR Digital Transformation & Process Optimization

• Enhance and customize HRIS (e.g., PayPeople) features for efficient workflows and reporting.
• Partner with IT and vendors for implementation, automation, and training.
• Identify HR process bottlenecks and implement standardized, scalable solutions
  
  

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field. HR certification is a plus
• 5-7 years of experience as an HR Business Partner or in a related HR role
• Demonstrated experience in developing and implementing HR strategies aligned with business objectives
• Strong knowledge of HR functions, including talent management, organizational development, and employee relations
• Excellent interpersonal and communication skills with the ability to build strong relationships at all levels of the organization
• Proven ability to drive change and influence others in a complex, matrix organization
• Experience in analyzing HR metrics and translating data into actionable insights
• Ability to work effectively in a fast-paced environment and manage multiple priorities
  
  

Benefits

• Medical Insurance
• Provident Fund
• EOBI
• Paid Leaves
• Alternate Saturday Off

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionHuman Resources
• IndustriesIT Services and IT Consulting

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