
Associate Project Manager
4 weeks ago
vFairs is an all-in-one event management software that helps organizations of all sizes host memorable virtual, hybrid, and in-person events. We're on a mission to help organizations influence, inspire & delight audiences they care about without limits of space & time. Rated #1 by our customers on review sites such as G2, Capterra, and SourceForge, we empower companies to host engaging & high-impact events using our best-in-class tech, combined with unbeatable customer support.
Company Culture
We are a team of diverse employees from around the world, bringing our unique skills and experience together to create a well-rounded supportive remote-first environment. Our culture relies on the values of inclusivity, innovation, accountability, and transparency with absolutely no ceiling on how high you can fly with us
What we do
vFairs offers an online events platform that enables organizations to connect with audiences all over the world at scale. vFairs helps organizers gain massive reach, create memorable impact with rich 3D designs, and serve as an engaging destination where attendees can interact and network using the best-in-class chat and webinar tools.
Responsibilities
- Work with lead PM on several internal projects to further enhance project management process.
- Own the full event lifecycle: from pre-sales to post-event closure calls, ensuring successful event delivery.
- Provide on-site leadership for the project team by motivating team members to meet project goals, responsibilities, and milestones.
- Collaborate with development and event setup teams to ensure timely delivery of event customization and client requests.
- Report on event success criteria, metrics, and manage test and deployment activities.
- Apply project management practices and engineer processes to deliver high-quality results and encourage renewals.
- Prepare estimates and detailed project plans for all phases of the project.
- Procure resources needed to meet project objectives within planned timeframes.
- Manage day-to-day project activities and resources, and lead project team meetings.
- Provide status updates on milestones, deliverables, dependencies, risks, and issues to leadership.
- Understand dependencies between technology, operations, and business needs.
- Ensure the technical accuracy, scalability, and quality of events through collaboration with development teams.
- Measure and optimize processes to increase customer renewal rates and satisfaction scores.
- Conduct post-event feedback calls, gather testimonials, and create follow-up actions.
- Develop and deliver reports, proposals, requirements documentation, and presentations to stakeholders.
- Coach, mentor, motivate, and supervise project and program teams.
Skills
- Bachelor's Degree in technology, computer science, or IT preferred.
- Ability to work during US/Canada hours (EST).
- Excellent communication skills.
- Minimum 1-2 years of project management experience, including tracking and planning projects.
- Interpersonal skills to influence, facilitate, and enhance performance.
- Decisiveness in resolving business problems, making decisions, and prioritizing tasks.
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