Associate - Client Service (Onsite)

4 weeks ago

Islamabad, Islamabad, Pakistan Savvital Full time

Job Description:

About the Company:

Savvital is an organization known for its distinct culture and competitive compensation. The company values its employees and fosters a positive and inclusive work environment, promoting creativity and personal growth. Additionally, Savvital offers above-market salaries to attract and retain top talent. With a focus on employee satisfaction, Savvital is a highly sought-after employer in its industry.

About the Role:

As an Associate - Client Services, you will be responsible for managing client relationships, ensuring high-quality service delivery, and assisting clients with their needs. You will collaborate with internal teams to drive efficiency and provide seamless customer experiences.

Responsibilities:

  • Manage and maintain strong relationships with clients.
  • Address client inquiries and provide timely resolutions.
  • Ensure high levels of client satisfaction through exceptional service.
  • Assist in developing service strategies to meet client expectations.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Prepare client reports and maintain accurate records.
  • Monitor and analyze client feedback to improve service quality.
  • Stay updated with industry trends to enhance client service strategies.
  • Support business development initiatives by identifying client needs.

What We're Looking For:

  • Qualification: A 4-Year Bachelor's degree is preferable. Preferably in Business, Communications, or a related field.
  • Prior experience in client services, account management, or a related field.
  • Strong problem-solving and analytical skills.
  • Excellent spoken and written English communication skills.
  • Candidates with relevant experience will be preferred.
  • Ability to multitask and prioritize tasks effectively.
  • A proactive learner with the ability to adapt to industry changes.
  • Strong collaboration and teamwork skills.
  • Leadership qualities demonstrated through extra-curricular activities.

Work Timings:

This is a part-time role with flexible US Hours' Shift. Specific hours will be determined based on business needs and candidate availability.

Compensation & Benefits:

  • Base Salary: Market Competitive.
  • Allowances: Internet, Electricity, and Wellbeing.
  • Performance-based bonuses.

"Our motto from our inception has been to put our employees first We value the uniqueness and experience each individual brings to the organization."

You can send your CVs to recruitment@savvital.us.

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