
Technical Support Officer
24 hours ago
Inbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer - IT Support to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to learn new skills in the IT industry.
Responsibilities- Provide technical support to clients via email, phone, and chat.
- Troubleshoot and resolve technical issues related to software, hardware, and networks.
- Escalate unresolved issues to senior members of the team as necessary.
- Document all steps taken to resolve technical issues in our support system.
- Follow up with clients to ensure that technical issues have been resolved to their satisfaction.
- Work collaboratively with other members of the team to identify and resolve technical issues.
- Keep up-to-date with the latest technology and industry trends.
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Technical Support Associate
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Technical Support Specialist
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Technical IT Support Professional
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Technical Support Leadership Role
2 weeks ago
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Manager of Technical Operations and Support
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Technical Support Professional
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