Customer Service and Technical Support Specialist

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Technical Support Role

We are seeking a dedicated and motivated individual to join our team as a Technical Support Representative. As an Assistant to our Chief Technical Support Representative, you will be responsible for providing exceptional customer service on a consistent basis.

Key Responsibilities:
  • Driving the car of our Chief Technical Support Representative.
  • Install & configure operating systems, LAN & other software.
  • Dealing with clients for web designing, hosting & domain registration.
  • Perform miscellaneous job-related duties as assigned.
  • Manage service contracts & other official documents in the office.
  • Reporting daily activities in the office.
Requirements:
  • Driving license (issued from Karachi) and ability to drive Charade across Karachi.
  • Ability to work well with a team in a fast-paced, constantly changing environment and follow instructions from supervisors and senior colleagues.
  • Knowledge of Windows installation.
  • Knowledge of printer, fonts, network & antivirus troubleshooting.
About the Position

This role is ideal for individuals who are passionate about providing excellent customer service and have strong technical skills. If you are a team player who can work effectively in a dynamic environment, we encourage you to apply.

Job Specifications

The successful candidate will be responsible for assisting our Chief Technical Support Representative in various tasks, including driving, software configuration, and client management. The ideal candidate will have a strong ability to work independently and as part of a team.

About Us

We are a leading provider of customized software solutions. Our team is committed to delivering exceptional customer service and supporting our clients' needs.



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