
Assistant Manager Partnership Operations
20 hours ago
Employment Type: This is a full-time position.
Grade: This is a grade 2 position. (permanent)
Location: This role is based in Islamabad, Pakistan. (On-Site)
About the role:
We are seeking a highly organized and detail-oriented Assistant Manager - Partnerships & Growth (Partner Operations) to lead the ordering, reconciliation, reporting, and insights-generation processes across a diverse partner ecosystem. This role requires close collaboration with Finance, Treasury, Taxation, Business Intelligence, Technology, and external partners to ensure seamless execution of operations. The ideal candidate will demonstrate strong analytical capabilities, operational excellence, and the ability to transform complex data into actionable insights that drive efficiency, profitability, and business growth.
Your Impactful Goals will include:
- Manage ordering processes for four different partner types, ensuring proactive coordination with all relevant stakeholders.
- Maintain operational control and visibility over partner ordering, commissioning, and taxation.
- Lead financial reconciliation activities, covering ~70% of the domain, ensuring timely and accurate settlement with partners.
- Work closely with Segments teams to ensure timely offer placements, campaigns and alignment of offer portfolio across partner platforms.
- Ensure day-to-day reporting visibility for partners and maintain data accuracy across internal systems.
- Build actionable insights from operational and financial data to support strategic decisions, improve workflows, and identify growth opportunities.
- Develop and maintain dashboards, reports, and performance tracking tools in collaboration with BI and Finance teams.
- Present insights and trends to management through business reviews, clearly communicating implications and recommendations.
- Coordinate partner integration activities using Telenor APIs in collaboration with Technology and Product teams, ensuring seamless onboarding, data flow, and functionality across systems.
- Collaborating with Finance, Sales, Technology, BI, and external partners to ensure seamless day-to-day operations.
- Tracking partner activity, ensuring ordering and reconciliation accuracy, and troubleshooting operational gaps.
- Analyzing large datasets, identifying trends, and preparing insight-driven reports and presentations.
- Working with segment teams to align product offers and manage portfolio visibility across digital channels.
- Facilitating API-based integration and troubleshooting in coordination with internal tech teams and partner IT stakeholders.
Digital distribution is the big frontier for industry convergence and Telenor Pakistan is best positioned to reach its goals. By being a part of S&D Planning, candidate will gain:
- Strong understanding of the telecom market along with the opportunities and challenges in the local market
- Exposure to an open and supportive top management team with high ambitions
- Excellent insight on products and services offered in the market within the said category.
- Strong analytical capabilities and ability to convert numbers into insights and decisions.
Education: MBA/BBA or MS in any related fields
Work experience: Experience in digital operations, channel planning, or operations-preferably in telecom or FMCG sectors. An understanding of Telco channel operations will be considered a strong plus.
Functional Skills/Knowledge Areas:
- Proven ability to take initiative and deliver end-to-end project execution.
- Strong communication, stakeholder management, relationship building, and negotiation skills.
- Sound understanding of Telco dynamics and digital distribution channels.
- Strong analytical mindset with ability to convert data into actionable insights.
- Expertise in handling complex datasets, reporting, and performance monitoring.
- Advanced skills in MS Excel, SQL, Python, and PowerPoint.
- Good relationship management skills
At Telenor Pakistan, we're more than just a workplace-we're a community where learning and growth are at the core of everything we do. We provide a platform that nurtures your professional and personal development, empowering you to excel in your chosen field and realize your potential in a dynamic, collaborative environment. As an equal opportunity employer, we celebrate diversity and inclusivity, fostering an open and flexible environment where new ideas are welcomed.
As a learning organization, we value curiosity and innovation, encouraging hands-on experiences and continuous growth. Our culture, built on Telenor's four guiding behaviors, sets us apart:
- Always Explore: We believe growth is achieved through daily learning. We encourage you to challenge norms, embrace curiosity, experiment, and learn from every step.
- Create Together: We know that diverse teams yield the best solutions. By bringing together varied perspectives, we support, share, and help each other succeed.
- Keep Promises: Trust is essential to all relationships. We take ownership and pride in delivering with accuracy and integrity.
- Be Respectful: We prioritize empathy and respect, meeting everyone at eye level, listening intently, and showing care.
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