SPLUNK/Consultant Specialist

3 weeks ago

Hyderabad City Taluka, Pakistan HSBC Full time

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfill their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team as a Consultant Specialist.

In this role, you will:

  1. Service requests from internal HSBC customers for:
    • New data onboarding (UF, HEC, DB Connect, Heavy Forwarder) or update of existing data sources.
    • New or updated apps in Splunk to support internal customer requirements, including dashboard design work.
  2. Manage engagement with internal HSBC customers from request initiation through to delivery or closure of the request.
  3. Own the design, build, and implementation of internal customer requests, considering testing and implementation planning to ensure successful delivery.
  4. Create and maintain documentation on changes to the Splunk environment.
  5. Support the Splunk platform and internal users based on prioritization.
  6. Report on and adhere to quality and compliance standards for work delivery and system operation.
  7. Explain Splunk concepts and best practices to new users.
  8. Identify opportunities for process or product improvement.
  9. Analyze the Splunk environment to identify areas of poor or misused services.
  10. Ensure work aligns with team governance and compliance obligations.
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