Learning & Development Manager & Pack Management Lead

Job Purpose

To work in partnership with the business to define capability priorities and lead the execution of agreed L&D projects across the full end to end learning cycle with the ultimate aim of equipping employees with the specific capabilities that enable them to add value and drive competitive advantage for the organization. The role also involves leading the execution of Pack Lab related day-to-day activities, projects, and other business needs in compliance with regulatory GSK policies & standards of Safety & Quality underpinned by GSK Values & Expectations.

The scope of the role is focused on delivering L&D and pack lab projects that support a specific functional area or site. The role covers the four key areas of capability development at GSK; technical and compliance, leadership, business skills and ensuring packaging compliance as per QMS standards.

Education, Experience & Skills

• Pharm- D / Bachelors / Master's degree / Science degree
• 4-5 years of experience
• Strong interpersonal, communication, and presentation skills.
• The ability to work successfully in a fast-paced environment with the need to manage constant change. The ability to deal with ambiguity – ready to change gears and plans quickly.

Key Responsibilities

Learning & Development Manager

• Develop in partnership with aligned L&D Business Partners the required function or site L&D strategy that clearly defines capability priorities aligned to the business agenda.
• Conduct learning needs assessments in collaboration with the business to clearly understand and define capability gaps utilizing diagnostic processes such as GEMBA, role analysis, focus groups, interviews, etc.
• Work with Business Subject Matter Experts (SMEs) to agree target populations, craft precise learning objectives, and clearly define the evaluation mechanisms and measures of success.
• Define the most effective learning mix (i.e. instructor led, e-Learning, blended learning, social learning) for the agreed target audience, applying the 70/20/10 principles and good instructional design within each learning project.
• Broker resources and/or capabilities across the GL&D function and business to develop agreed solutions i.e. Centre of Excellence support, partnering with business subject matter experts, technical workplace trainers. This includes interfacing with the external supply base where appropriate.
• Ensure learning & development solutions are developed and deployed using global frameworks, standards, systems, and processes.
• Support the delivery/facilitation of learning & development interventions where appropriate.
• Ensure the effective delivery & deployment of enterprise/business unit wide solutions and offerings i.e. leadership, business skills curricula within area of responsibility.
• Support the development, deployment, and maintenance of required local capability curricula i.e. technical and compliance curricula.
• Support the effective development, deployment, and embedding of required capability models and frameworks within area of responsibility and ensure these are ultimately aligned to the new GSK Capability Framework.
• Coach & advise line managers and employees on the GL&D service offerings, capability standards & their effective application.
• May lead or manage a small number of learning advisers and learning coordinators.

Pack Management Lead

• Manage Pack laboratory activities and interact with stakeholders (internal and external) as necessary.
• Take the lead in working with other departments within the organization to solve both technical and process-related issues.
• Ensure that proper quality control systems and procedures are in place by monitoring and following up to ensure that packing components supplied are in line with standards.
• Ensure timely meetings with suppliers for on-line complaints and rejections in order to facilitate the supplier in CAPA to avoid recurrence in future supplies.
• Support Procurement, Logistics, and SQ.Ops for Supplier projects, supplier development, and Supplier QIPs.
• Ensure Artwork process implementation in Lab as per standards and regulatory requirements to avoid any Regulatory sanctions.
• Support Site stream packing leads, managers, and other stakeholders.
• Support compliance of QMS through level 2 audits.
• Review L1 Self Inspection process (Schedule, Execution, Reporting, Improvement).
• Handle/improve Pack Management laboratory KPI.

Why GSK?

Uniting science, technology, and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology, and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology, and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged, and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Contact information:

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