Technical Support Representative

3 weeks ago


Karachi, Sindh, Pakistan Dream Inn Tech Full time

Direct message the job poster from Dream Inn Tech

HR | Recruitment | Tech Talent | Branding | Social Media Management | Digital Marketing Specialist | Social Media Marketing

Job Title: Technical Support Representative – Media Production Industry

Company: DreamInnTech

Location: Midway B commercial noman icon tower first floor office 102 Bahria Town Karachi

Job Description:

DreamInnTech is seeking a motivated and tech-savvy individual to join our technical support team. We work with leading global brands like Atomos and Angelbird, providing chat-based technical assistance to customers worldwide.

Key Responsibilities:
  • Provide technical support via chat for media production equipment (e.g., cameras, SSDs, and recorders).
  • Troubleshoot product-related issues and guide customers through solutions.
  • Maintain a high level of professionalism and clear communication in all customer interactions.
  • Log and manage support tickets through tools like Zendesk (training provided if required).
  • Collaborate with internal teams for complex technical escalations.
Requirements:
  • Experience or strong interest in the media production industry.
  • Basic knowledge of cameras, SSD drives, and related equipment.
  • Familiarity with support tools like Zendesk is a plus, but not mandatory – training will be provided.
  • Good English communication skills (written/speaking).
  • Ability to learn quickly and troubleshoot technical issues independently.
Preferred:
  • Prior experience in a technical support role.
  • Background in media production, broadcasting, or related fields.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at Dream Inn Tech by 2x

Sign in to set job alerts for "Technical Support Representative" roles.

Karachi Division, Sindh, Pakistan 3 months ago

Karachi Division, Sindh, Pakistan 1 month ago

Karachi Division, Sindh, Pakistan 20 hours ago

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Logix Solutions Full time

    Job Position: Customer Support RepresentativeJob Location: KarachiKey Responsibilities:Assist end customers over the phone to resolve common issues and help with resolving issues.Redirect end customers to their nearest service centre when necessary.Utilize a strong understanding of electronics and the inner workings of inverters to assist with...


  • Karachi, Sindh, Pakistan Novasecuris Full time

    Technical Sales Representative (SOC Solutions)Novasecuris, a leading Cyber Security Agency with a cutting-edge Security Operations Center (SOC), is seeking a highly motivated and experienced Technical Sales Representative to join our team. The Technical Sales Representative will play a crucial role in driving sales growth by promoting and selling our SOC...


  • Karachi, Sindh, Pakistan Scalesmen Weighing System ( SWS ) Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Scalesmen Weighing System ( SWS )Company DescriptionScalesmen Weighing System (SWS), established in 1971, is a leader in providing weighing solutions in Pakistan. With our corporate headquarters in Karachi and regional centers in Lahore, Islamabad, Multan, and...


  • Karachi, Sindh, Pakistan Stepmov Full time

    Customer Support RepresentativeGet AI-powered advice on this job and more exclusive features.As a Customer Support Representative, you'll be the first point of contact for our customers, helping them with order updates, tracking, returns, and other inquiries. Your experience with Shopify will enable you to efficiently manage orders, resolve issues, and...


  • Karachi, Sindh, Pakistan Techigems Pakistan Full time

    Techi Gems Pakistan is looking for a Sales Representative:Are you a motivated and results-driven individual with a passion for sales? We're looking for dynamic Sales Representatives to join our team and drive revenue growth.Key Responsibilities:Generate leads and prospect potential clients through various channelsConduct product presentations and...


  • Karachi, Sindh, Pakistan beBeeSupport Full time 800,000 - 1,000,000

    Job OverviewOur company seeks an experienced Technical Support Specialist to join our team. In this role, you will play a key part in delivering exceptional customer service and technical support.Key ResponsibilitiesAs a Technical Support Specialist, your main responsibilities will include:Providing timely and effective technical support to clients via...


  • Karachi, Sindh, Pakistan beBeeBiometric Full time $70,000 - $90,000

    Technical Support Specialist Vacancy in Karachi, PakistanBiometric Passport Technical ExpertA leading technology organization is seeking a highly skilled Biometric Passport Technical Expert to fill this critical role. As an expert, you will be responsible for providing advanced technical support for biometric passports and associated systems. Your primary...


  • Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 1,000,000 - 2,000,000

    Technical Support Specialist JobWe are seeking a highly motivated and enthusiastic Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing excellent customer service with a strong focus on technical support.Key Responsibilities:Customer Support & Issue Resolution: Assist clients with inquiries...


  • Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    1 month ago Be among the first 25 applicantsInbox Business Technologies is a leading IT and services company and we're looking for a Technical Support Officer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients. This is a unique opportunity to join a dynamic and growing team and to...


  • Karachi, Sindh, Pakistan beBeeSupport Full time 2,000,000 - 2,500,000

    Technical Support Specialist RoleWe are seeking a Technical Support Specialist to join our team. The successful candidate will be responsible for resolving software issues, collaborating with product development and testing teams, and maintaining records of reported issues.About the JobThis is a challenging role that requires strong technical skills,...