Education Counsellor

4 weeks ago

Lahore, Punjab, Pakistan IDP Education Ltd Full time

Join to apply for the Education Counsellor - UK & Ireland role at IDP Education Ltd

About IDP
IDP is the global leader in international education services, delivering success to students, test takers, and partners through trusted relationships, digital technology, and customer research. An Australian-listed company, operating in over 50 countries worldwide.

Our team of over 7,000 diverse professionals is committed to customer-first service, powered by global technology, helping turn local dreams into realities globally.

Learn more at www.careers.idp.com

Role purpose
The Education Counsellor will provide excellent counselling services to guide international students in finding the best institutions for their learning and career goals. Responsibilities include providing information on study opportunities, local education systems, culture, and geography, assisting with application documentation, facilitating enrolments, and promoting IDP products and services.

Key accountabilities

  • Achieve pipeline goals, customer satisfaction, and advocacy targets by promoting products/services, managing leads/applications, seeking referrals, participating in events, and maintaining the database.
  • Deliver outstanding customer service to students, families, and education providers throughout the process, including providing clear information on admissions, processes, and qualification options, and engaging proactively with stakeholders.

Required Experience

  • Experience in sales or customer service environments with target achievement.
  • Understanding of the education sector, student placement, immigration requirements, and processes.
  • Relevant tertiary qualifications or experience as an Education Counsellor or similar role.
  • Excellent stakeholder management and communication skills, fluency in English (verbal and written).
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Education and Training
Industries
  • Education Administration Programs

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