It Manager

2 weeks ago


Islamabad, Islamabad, Pakistan Touchstone Communications Full time

This is a management level position reporting to the CTO. This is a results-oriented position responsible for the overall direction, design, vision, and management of the IT operations.

This position requires:

  1. Sound working knowledge of IT infrastructure
  2. Strong leadership skills and effective communication skills

The selected candidate will head the whole IT team including the IT Manager and other IT staff.

Job Specification

- Masters/Bachelor's Degree in Information Technology or Computer Sciences.

- Experience and certifications in Microsoft Server administration and support.

- Demonstrated experience of designing, developing, implementing, coordinating, monitoring, and following through on complex information technology infrastructure focused on VOIP and Networks.

- Certifications related to Server Administration, IT infrastructure, and VOIP (not limited to but including advanced CISCO certifications).

- Working knowledge of contact center networks and contact center related IT infrastructure.

- Ability to work flexible timings, especially at night.

About Us

Touchstone Communications is a 400-seat inbound/outbound center providing world-class offshore integrated customer contact solutions primarily to the sales industry. Touchstone is a seamless extension of our clients' operations providing dramatic results.

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