Network Support Engineer

3 weeks ago

Karachi, Sindh, Pakistan TeleCall BPO Services Full time

**Amazing progression and training opportunities**

A leading internet company is seeking an ambitious and motivated Network Support Engineer to join our technical team on a permanent basis in PECHS, Karachi.

As the Network Support Engineer, it is necessary to be a confident communicator and that you are well-organized as you will be dealing with a variety of internal and external stakeholders.

Key responsibilities include:

  • Act as the first point of contact for all technical queries.
  • Resolve issues when appropriate and escalate when required.
  • Collaborate with the technical team to ensure issues are followed up and resolved according to SLAs.
  • Monitoring network engineering performance and ensuring system availability and reliability.
  • Configuring and installing various network devices and services (e.g., switches, WIFI routers, OLTs, ONUs, etc.).
  • Input and manage documentation.

You will be an integral part of the team from day one and quickly become a core part of our technical support function. Not only will you be provided with an abundance of training and support, but you will be offered the opportunity to rapidly progress within the business.

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