
Manager/ Senior Manager Persistency
5 days ago
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Direct message the job poster from Adamjee Life Assurance Co. Ltd
Talent Acquisition & Recruitment | Employer Branding | Employee Engagement | Learning & Development | OD | DEI AdvocateJob Role:
The Persistency & Customer Retention Manager will lead the strategy, development, and execution of initiatives designed to enhance customer retention, drive persistency in premiums, and reduce policy lapses. This role will involve close collaboration with the Sales, Claims, Customer Service, and Actuarial teams to ensure long-term customer satisfaction and loyalty, resulting in improved business performance.
Experience : Minimum of 8-10 years of experience in the general insurance industry, with at least 5 years in a Supervisory/ Managerial role focused on customer retention and persistency management.
Qualification : Bachelors/ Masters along with certification in insurance (would be an added advantage)
Skills:
Analytical & Problem-Solving Skills, Communication & Interpersonal Skills, Team Management, Retention Strategies, Knowledge of Insurance Industry, its Products & Regulations, Customer Relationship Management
Seniority level- Seniority levelMid-Senior level
- Employment typeFull-time
- IndustriesInsurance
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