Persistency and Customer Retention Lead

5 days ago

Lahore, Punjab, Pakistan beBeeRetention Full time
Job Title: Persistency and Customer Retention Lead

Key Responsibilities:

  • Leverage data-driven insights to develop strategies that enhance customer retention and drive persistency in premiums.
  • Collaborate closely with Sales, Claims, Customer Service, and Actuarial teams to ensure long-term customer satisfaction and loyalty.
  • Develop and execute initiatives to reduce policy lapses and improve business performance.

Requirements:

  • 8-10 years of experience in the general insurance industry, with a minimum of 5 years in a supervisory/managerial role focused on customer retention and persistency management.
  • Bachelor's/Master's degree along with certification in insurance (a plus).
  • Analytical & Problem-Solving Skills, Communication & Interpersonal Skills, Team Management, Retention Strategies, Knowledge of Insurance Industry, its Products & Regulations, Customer Relationship Management.

Seniority Level: Mid-Senior

Employment Type: Full-time Industry: Insurance

We are seeking a skilled professional to lead our efforts in customer retention and persistency management. If you have a passion for driving business growth through data analysis and strategic planning, we encourage you to apply for this exciting opportunity.

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