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Call Center Operator
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At Deen's Elegant Outsource, we specialize in providing highly skilled operators and dispatchers to taxi companies worldwide. Our team of experts understands the unique needs of the transportation industry and is dedicated to delivering top-notch service. As your best outsourcing partner, we ensure that our workforce is adept in handling the specific demands of the sector. Join us and be part of a company committed to excellence in the transportation industry.
Role Description
This is a full-time on-site role for a Call Center Operator located in Rawalpindi. The Call Center Operator will be responsible for managing inbound and outbound calls, providing excellent customer support, and ensuring effective communication with clients. The role involves handling customer inquiries, resolving complaints, and ensuring a smooth and efficient process of dispatching and operations. Operators will be expected to maintain professional phone etiquette and deliver consistent customer service excellence.
Qualifications
- Phone Etiquette and Communication skills
- Customer Support and Customer Service skills
- Experience working in Contact Centers
- Strong problem-solving skills and attention to detail
- Ability to work effectively in a fast-paced environment
- High school diploma or equivalent education
- Knows How to use Icabbi Software
