
Territory Manager
3 weeks ago
foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description- Conduct external face-to-face meetings with vendors, including furnishing the onboarding training manual tailored for each partner, supporting vendor issues, and maintaining contact with them.
- Responsible for onboarding various shops/restaurants at different locations within the city.
- Work closely and proactively with the Supply, Live Operations, Sales, Account Management, and Content Teams to ensure tasks and requirements are accurate and completed promptly.
- Research accounts, identify stakeholders/decision makers, and generate interest in foodpanda.
- Oversee newly onboarded vendors to ensure operational excellence, focusing on metrics like commercial performance, internal tools, systems, and special projects.
- Support vendor development post-acquisition and maximize their potential, including onboarding and incubation processes for shops.
- Manage and resolve vendor-related inquiries, issues, and escalations.
- Collaborate with different teams to ensure a smooth vendor journey and high-quality vendor experience on the platform.
- Visit fields daily to ensure targeted shops are onboarded properly.
- Secure remaining strategic brands on the foodpanda portal, ensuring no category is missed in the assigned region.
- Maintain logs and update inventory records on Salesforce.
- Provide training and support during the first month of onboarding.
- 2-4 years of experience in ecommerce or FMCG sales.
- Bachelor's degree in business administration or a related field.
- Strong negotiation skills.
What does your playfield look like?
- We work in a flexible but fast-paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate, prioritize, decide, and deliver.
- We love what we do, and we don't rest until our targets are achieved. If you're driven to achieve your goals, join us.
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