
Customer Relationship Management Specialist
4 weeks ago
Direct message the job poster from Digitech Outsourcing Solution
Client Relations Specialist responsibilities include:
· Building long-term relationships with key clients.
· Addressing customer concerns and complaints.
Job brief
We are looking for a Client Relations Specialist to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.
In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we'd like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers.
Responsibilities
· Build relationships with key employees among customers
· Create plans to address clients' business needs
· Schedule regular meetings with customers to ensure they are satisfied
· Act as point of contact for complaints and escalate issues as appropriate
· Collaborate with internal teams to address customers' needs
Requirements and skills
· Proven experience as a Customer Service Representative or Client Relations
· Proven track record of meeting and exceeding targets
· Background in customer service; industry knowledge is a plus
· Experience tracking relevant KPIs (e.g. customer satisfaction)
· Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
· A customer-oriented attitude
· Problem-solving aptitude
· Ability to work well with a team
- Competitive base salary and yearly increments.
- Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing
- Salary Revision after Probation
- Seniority levelNot Applicable
- Employment typeFull-time
- Job functionCustomer Service
- IndustriesTelephone Call Centers
Referrals increase your chances of interviewing at Digitech Outsourcing Solution by 2x
Get notified about new Customer Relationship Management Specialist jobs in Lahore, Punjab, Pakistan.
Customer Success Manager – (Higher Education)Customer Service Specialist- International ProjectsLahore, Punjab, Pakistan PKR50,000.00-PKR70,000.00 18 hours ago
D365 CRM CE Techno Functional ConsultantD365 CRM Techno-Functional Principal ConsultantWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Customer Relationship Management Specialist
4 weeks ago
Lahore, Punjab, Pakistan Digitech Outsourcing Solution LLC. Full timeCustomer Relationship Management SpecialistDirect message the job poster from Digitech Outsourcing Solution· Building long-term relationships with key clients.Job briefWe are looking for a Client Relations Specialist to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with...
-
Customer Relationship Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCommunication Full time 500,000 - 800,000Job Title: Customer Relationship SpecialistA Pakistan-based organization is seeking a highly skilled professional to generate leads and set appointments for a Home Improvement Project.Key Responsibilities:Generate high-quality leads through phone callsSet appointments with potential clientsRequirements:Fluent English language skillsExcellent communication...
-
Customer Relationship Manager
4 days ago
Lahore, Punjab, Pakistan beBeeRelationship Full time 6,000,000 - 8,500,000Job SummaryWe are seeking a highly skilled Client Relationship Manager to oversee client relationships, job assignments, and ensure seamless service delivery.Main Responsibilities:Client Engagement: Manage client relationships by responding to inquiries in a timely manner, providing exceptional customer service, and escalating concerns when necessary.Job...
-
Customer Relationship Executive
3 weeks ago
Lahore, Punjab, Pakistan Zameen Group Full time1 month ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Zameen.comTalent Acquisition Specialist | X Abacus | Hiring Expert | Talent Finder | 360 Recruitment | Human Resource EnthusiasmLocation: Lahore, PakistanCompany: Zameen.comKey Responsibilities:Actively generate and...
-
Customer Relationship Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 400,000 - 600,000Are you a people person seeking a career where building strong relationships with customers is key? Excellent communication and listening skills are essential for this role.We're looking for experienced candidates, as well as those just starting out, to fill the position of Customer Service Representative / Closer. To be successful, you'll need a good...
-
Customer Relationship Executive
2 weeks ago
Lahore, Punjab, Pakistan Zameen Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Zameen.comTalent Acquisition Specialist | X Abacus | Hiring Expert | Talent Finder | 360 Recruitment | Human Resource EnthusiasmLocation: Lahore, PakistanCompany: Zameen.comKey Responsibilities:Actively generate and manage leads for real estate sales.Develop and...
-
Relationship Manager
5 days ago
Lahore, Punjab, Pakistan NIB Bank Limited (merged into MCB Bank Ltd) Full timeDirect message the job poster from NIB Bank Limited (merged into MCB Bank Ltd)Company DescriptionJubilee Life InsuranceRole DescriptionThis is a full-time on-site role for a Relationship Manager located in Lahore. The Relationship Manager will be responsible for customer service and support, lead generation, communication, sales operations, and channel sales...
-
Relationship Manager
2 weeks ago
Lahore, Punjab, Pakistan Parwaaz Financial Services Limited Full timeThe Relationship Manager is responsible for establishing and maintaining strong relationships with clients, managing the SME lending portfolio, and generating new business by identifying opportunities in the market. This role involves assisting in building a profitable SME asset portfolio, ensuring timely loan processing, and providing high-quality customer...
-
Sales and Customer Relationship Professional
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full time 800,000 - 1,200,000As a Sales and Customer Relationship Professional, you will be responsible for communicating with customers, making outbound calls to potential customers, and following up on leads. This role requires strong verbal and written communication skills in English, as well as the ability to understand customer needs and identify sales opportunities.You will need...
-
Customer Engagement Manager
2 weeks ago
Lahore, Punjab, Pakistan beBeeCustomer Full time 6,000,000 - 8,000,000Job SummaryWe are seeking a seasoned Customer Relationship Management (CRM) expert to join our team. As a CRM Specialist, you will play a pivotal role in driving customer engagement and retention through the execution and optimization of targeted campaigns.About the RoleThe ideal candidate will have hands-on experience with industry-leading CRM tools such as...