Customer Relationship Management Specialist

4 weeks ago

Lahore, Punjab, Pakistan Digitech Outsourcing Solution LLC. Full time
Customer Relationship Management Specialist

Direct message the job poster from Digitech Outsourcing Solution

· Building long-term relationships with key clients.

Job brief

We are looking for a Client Relations Specialist to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services.

In this role, you should be an excellent communicator who can grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we'd like to meet you.

Responsibilities

· Build relationships with key employees among customers

· Schedule regular meetings with customers to ensure they are satisfied

· Collaborate with internal teams to address customers' needs

· Proven experience as a Customer Service Representative or Client Relations

· Proven track record of meeting and exceeding targets

· Background in customer service; industry knowledge is a plus

· Proficient in MS Office, with working knowledge of CRM platforms (e.g., Salesforce)

· A customer-oriented attitude

· Excellent communication skills

· Ability to work well with a team

  • Collaborative yet fun-loving atmosphere: space that fosters employee well-being
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Outsourcing and Offshoring Consulting

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