Customer Support Specialist

3 weeks ago


Lahore, Punjab, Pakistan Babyplanet Full time

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Babyplanet.pk

Company Description

Babyplanet.pk is a privately owned baby store dedicated to providing everything for babies and new and expecting moms. We offer a wide range of products including gear, furniture, clothing, feeding items, toys, and accessories. What truly sets us apart is our exceptional service. We are committed to creating a unique and supportive shopping experience for our customers.

Role Description

This is a full-time on-site role for a Customer Support Specialist located in the Lahore District. The Customer Support Specialist will handle customer inquiries, maintain customer satisfaction, provide technical support, and resolve issues promptly. Daily tasks will include communicating with customers through various channels, tracking and documenting customer interactions, and working closely with the team to improve service policies and procedures.

Qualifications

  • Customer Support and Customer Satisfaction skills
  • Strong Interpersonal Skills
  • Technical Support abilities
  • Analytical Skills
  • Excellent written and verbal communication skills
  • Ability to work effectively in a team environment
  • Proficiency in using customer service software and tools
  • Experience in the retail or baby product industry is a plus
  • Bachelor's degree or equivalent work experience in a related field
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Retail
#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Eco Energy Services Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Lahore, Punjab, Pakistan Beta Business Direct Full time

    Customer Support Specialist Beta Business Direct, Pakistan A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.Responsibilities:Influence customers and...


  • Lahore, Punjab, Pakistan TransData Full time

    Direct message the job poster from TransDataHR - Talent Acquisition - Technical Recruiter at TransData International ISO Certified Lead Implementer (ISO 9001, ISO 27001 & ISO 18295)Company DescriptionTransData is an end-to-end digital technologies services & solutions partner serving companies of all sizes. Our team is dedicated to boosting business...

  • Customer Services

    2 weeks ago


    Lahore, Punjab, Pakistan 247 Support Full time

    Bachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3.Customer ServicesWe are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on a rotation basis.Job days...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a Customer Support Specialist to assist our customers when using our services.This role involves resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be successful in this position, you should be an excellent communicator who's able to earn our clients' trust. You should also be...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    As a Customer Support Specialist, you will be responsible for providing excellent customer support and resolving customer complaints. The ideal candidate should have excellent communication and customer service skills, as well as the ability to work well under pressure and meet demanding sales targets.You will also be responsible for navigating and using...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Customer Support SpecialistWe are seeking an exceptional individual to excel in the field of Customer Experience (CX) with a customer-centric attitude. In this role, you will provide satisfactory solutions to diverse customer queries through written and verbal communication, maintaining a positive attitude.This CX Excellence Role within our...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a Customer Support Specialist to provide exceptional support to our customers/test-taking candidates. In this role, you will be responsible for verifying customer/candidate personal identification documents, explaining the exam testing process/rules, and proctoring/invigilating candidates during exams/tests.The ideal candidate will have...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced customer support specialist with a strong background in sales and CRM platforms. The ideal candidate will have substantial experience in handling email interactions, excellent English skills, and expertise in using Salesforce and HubSpot.Key qualifications include:Proven track record in customer supportStrong sales...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a Customer Support Specialist to provide excellent customer service and support to our clients. This role involves resolving customer complaints, managing supplier communication, and maintaining records of supplier interactions.Key ResponsibilitiesManage supplier communication via calls, emails, and meetings.Resolve customer complaints and...