Customer Services

10 hours ago


Lahore, Punjab, Pakistan 247 Support Full time

Bachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3.

Customer Services

We are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on a rotation basis.

Job days are on rotation: 4 days on, 4 days off with 12-hour shifts.

Responsibilities:
  1. Handle incoming calls, emails, and chats from customers in an efficient and courteous manner.
  2. Provide customers with accurate and timely information regarding travel.
  3. Build rapport with customers and maintain relationships with them.
  4. Keep accurate records of customer interactions and transactions.
Job Specification
  1. Excellent verbal and written communication skills in English.
  2. Customer-focused and ability to handle customer inquiries and complaints professionally.
  3. Good problem-solving and troubleshooting skills.
  4. Ability to work efficiently under pressure and meet tight deadlines.
  5. Proficiency in using computers.
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