Supervisor, Performance Improvement Team Health Information Management Services, Aga Khan Unive
4 weeks ago
Health Information Management Services
EntityAga Khan University Hospital
LocationIntroductionThe Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing
ResponsibilitiesYou will be responsible for:
- review and identify key improvement in processes. Prepare and implement strategies to improve one process thereby ensuring accountability and continuous improvement in a core process
- monitor monthly productivity and QA Audit reports, resulting in competent and intensified work output
- coordinate & participate in activities with regards to Joint Commission International Accreditation (JCIA), ISO 9001:2008 certification & facilitate external/ internal audits
- improve subordinates performance through on-going counselling, coaching, need based internal staff training and delegation and feedback practices, thereby encouraging them to perform their duties more effectively
- assist department head in developing goals, strategies and key indicators; assure compliance of targets, thereby assuring accountability and continuous improvement in core processes in his / her domain
- assist department head in identifying quality projects, Formalizing the team, and processing the projects
- conduct unit meetings after discussion and coordination with assigned unit supervisors to maintain two-way communication and resolve any problem related to the designated unit.
You should have/be:
- Graduate; preferably Masters.
- At least 2 - 3 years of relevant experience.
- Must possess good technical skills and should be comfortable interacting with employees, physicians and other users of medical records.
- Must be highly motivated and capable of gathering data and making sound decisions.
- Must have leadership skills and well developed written and verbal skills.
- Able to work in stressful situation and handle multiple tasks at one time.
Interested candidates can share their resume at human.resources@aku.edu with the position number "10002835"
Applications should be submitted latest by August 25, 2024
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