Supervisor (Release of Information) Health Information Management Services,

4 weeks ago

Karachi, Sindh, Pakistan Aga Khan University Full time

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The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

Responsibilities
  • Supervise on a daily basis the activities of release of information and ensure steady work flow in order to accomplish assigned work within time.
  • Conduct unit meeting and counsel staff on a need basis to maintain two way communication and problem solving.
  • Liaise with other department to resolve any intervening problems to ensure smooth functioning of the unit as per Medical Records policies and procedures.
  • Liaise with ISD for system optimization on regular basis, resulting in simplified working routines and overall increased output of the department.
  • Manage staff in case of public holidays, strikes and other emergency situation to overcome shortage of the same.
  • Prepare duty roster and monitor attendance sheet ensuring sufficient staff coverage at all times.
  • Measure quality against the specific quality indicator, to assess / monitor compliance with the same.
  • Release medical information (investigation reports, discharge summaries etc.) to facilitate external customers, on a daily basis, as per HIMS policy and procedure.
  • Any other related task assigned by the supervisor.
  • Assist Associates & Assistant Manager in preparation and training of staff for JCIA & ISO.
  • Perform appraisals of staff; thereby providing feedback regarding their performance throughout the year.
Requirements
  • Graduate.
  • At least 4-6 years related work experience.
  • Excellent command over written and verbal English communication.
  • Good knowledge of computer packages.
  • Excellent knowledge of computer system of Health Information Management Services.
  • Good leadership skills.
  • Good interpersonal skills.
To Apply

Please send your detailed CV to human.resources@aku.edu

Please mention " Position Number 10002835" in the subject line.

Only shortlisted candidates will be contacted.

Applications should be submitted latest by August 28, 2024

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