IT Executive

2 weeks ago

Lahore, Punjab, Pakistan Marham Medicare Pvt. Ltd. Full time

Join to apply for the IT Executive role at Marham.

Responsibilities:

  1. Resolve 100% of networking and IT issues within 1 business day.
  2. Enroll all new employees into the attendance system on their first working day.
  3. Ensure 100% internet uptime and conduct regular system monitoring.
  4. Set up and configure workstations 1 day prior to onboarding.
  5. Perform bi-weekly hardware checks and ensure timely software installations.
  6. Conduct IT orientation for all new employees.
  7. Execute all planned upgrades and maintenance with zero disruption.
  8. Troubleshoot and resolve 95% of user issues within 4 hours.
  9. Maintain accurate IT equipment repair and maintenance logs.
  10. Resolve equipment shortages within 2 working days.
  11. Implement and manage quarterly IT purchase plans.
  12. Ensure compliance with procurement policies.
  13. Review and approve procurement requests on the same day.
  14. Evaluate new suppliers quarterly for cost-effective solutions.

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • 1–3 years of hands-on experience in an IT support or executive role.
  • Strong knowledge of networking, troubleshooting, and system setup.
  • Excellent problem-solving and communication skills.
  • Experience with attendance/HRIS systems and asset management.
  • Familiarity with IT procurement and vendor evaluation processes.
  • Ability to multitask and work under tight deadlines.
  • Attention to detail and documentation accuracy.

Benefits:

  • Market competitive salary.
  • Health and wellness benefits.
  • Opportunity to work in a purpose-driven health tech company.
  • Collaborative and learning-focused work culture.

Additional Information:

  • Seniority level: Executive
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting

This job posting appears to be active and not expired.

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