
Administrative Assistant
2 days ago
MEDvidi is a leading telemental health provider delivering comprehensive online mental health services through a network of licensed professionals. We specialize in treating ADHD, anxiety, depression, stress, OCD, and insomnia, offering accessible and cost-effective virtual care solutions. With a global workforce of 150+ professionals, we're committed to revolutionizing mental healthcare delivery through innovative telehealth solutions.
Position Overview
The Support Assistant role is essential in supporting our healthcare providers by managing administrative and clinical support functions. This position facilitates seamless provider-patient communications, manages electronic medical records (EMR), coordinates pharmacy services, and ensures efficient telehealth operations. The role focuses on delivering exceptional support while maintaining high standards of patient care and provider satisfaction.
Requirements:
Required
- Bachelor's degree in healthcare administration or related field
- Experience in healthcare or customer service environment, minimum 2 years experience
- Strong understanding of medical terminology and healthcare processes
- Excellent documentation and record-keeping abilities
- Proficiency in healthcare management systems and CRM platforms
- Experience in mental health or telehealth settings
- Knowledge of pharmacy operations and prescription management
- Healthcare administration certifications
- Multi-lingual capabilities
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Problem-solving and analytical capabilities
- Ability to work effectively under pressure
- Customer service orientation
- Professional demeanor and reliability
- Adaptability to changing priorities
- Healthcare management platforms
- Communication tools (phone, email, chat systems, Intercom, Slack)
- Prescription management software
- Documentation and reporting tools
- Google Workspace
- Amazon WorkSpaces
- Reliable high-speed internet connection (minimum 20 Mbps download/upload)
- Backup internet connection
- Quiet, dedicated home office space with appropriate equipment
Provider Support Management
- Serve as dedicated support for assigned healthcare providers
- Monitor and respond to provider queries through communication system
- Ensure priority handling of provider concerns and requests
- Maintain regular communication with clinical leadership regarding provider needs
- Support providers in maintaining efficient clinical workflows
- Handle incoming patient communications via phone, email, and chat
- Coordinate follow-up appointments and medication management
- Process and document patient inquiries using standardized templates
- Facilitate verification process
- Manage patient documentation in electronic medical records
- Coordinate pharmacy changes and prescription management
- Document medication-related concerns in patient medical records
- Assist with electronic prescription processing
- Liaise between providers, patients, and pharmacies
- Ensure accurate prescription information update
- Maintain accurate documentation in CRM systems
- Process intake verifications and manage appointment scheduling
- Handle Electronic Rx creation and management
- Coordinate with refund department for billing issues
- Execute daily priority tasks within established timeframes
-
Administrative Assistant
3 weeks ago
Lahore, Punjab, Pakistan INXOL Energy Full timeINXOL Energy specializes in a broad spectrum of solar power applications, from residential projects to large-scale utility projects with integrated energy storage. With significant engineering expertise, INXOL Energy ensures successful solar power integration to the grid. Our goal is to build lasting partnerships with our clients, driven by delivering...
-
Administrative Assistant
4 weeks ago
Lahore, Punjab, Pakistan Rentigo Ltd. Full timeThis role requires strong English communication skills. Call centre or customer service experience is a plus. A self-starter mindset with the potential to lead and develop a local team is essential.Working Hours: Aligned with UK Time (1 PM to 10 PM Pakistan Time)About UsRentigo is a dynamic and fast-growing estate agency based in Grays, UK. With a modern...
-
Assistant Manager Administration
2 weeks ago
Lahore, Punjab, Pakistan Lama Retail Full timeLAMA is looking for the position of "Assistant Manager Administration"Candidate must be Bachelors with at least 02-03 years of experience preferably in Retail industry.Interested candidates can share their resume now.Job SpecificationLAMA is looking for the position of "Assistant Manager Administration"Candidate must be Bachelors with at least 02-03 years of...
-
Administration Assistant Remote
3 weeks ago
Lahore, Punjab, Pakistan Info Resume Edge Full timeob Summary:We are seeking a highly organized and detail-oriented Remote Administration Assistant to support our daily operations and administrative tasks. The ideal candidate will be proactive, efficient, and capable of working independently while managing multiple responsibilities in a fast-paced environment.Key Responsibilities:Perform general...
-
Administrative Assistant
2 days ago
Lahore, Punjab, Pakistan ISHQ-E AMORE Full timeGet AI-powered advice on this job and more exclusive features.Location:Lahore, PakistanType:Full-time / Part-timeOperations & Content Assistant – ISHQ-E AMOReLocation:Lahore, PakistanType:Full-time / Part-timeAbout ISHQ-E AMOReIshq-e-Amore is a slow fashion label born out of love for fabric, craftsmanship, and conscious living. We create timeless pieces...
-
Assistant Manager Administration
4 weeks ago
Lahore, Punjab, Pakistan Dynamic Group Full time- Responsible for maintaining office building, furniture, water and power supply systems.- Responsible for procurement of goods and services as per company's policies.- Responsible for ensuring the standards of products/supplies and following up the repair/maintenance activities (as and when required).- Responsible for maintaining good working relations with...
-
Administrative Partner
2 weeks ago
Lahore, Punjab, Pakistan beBeeAssistant Full time 900,000 - 1,200,000About this role: We are seeking a highly organized and proactive individual to join our team as an Executive Assistant.As an Executive Assistant, you will play a crucial role in ensuring the smooth operation of our executive team. You will be responsible for managing schedules, coordinating meetings, handling confidential information, and providing...
-
Office Administrator
1 day ago
Lahore, Punjab, Pakistan beBeeAdministrative Full time 240,000 - 420,000We are seeking a skilled professional to fill the position of Administrative Officer based in our Regional Office in Lahore.The successful candidate will be responsible for:Managing assets and resources efficientlyProcuring goods and servicesVisiting branches to resolve administrative queriesAdministering and maintaining MIS systemsPerforming other duties as...
-
Retail Administration Leader
2 weeks ago
Lahore, Punjab, Pakistan beBeeAdministration Full time 4,500,000 - 8,500,000Leverage your leadership skills and strategic thinking to excel in a dynamic retail administration role. As an experienced Assistant Manager, you will oversee administrative operations with exceptional results.The ideal candidate will possess a Bachelor's degree and 2-3 years of experience in the retail industry, preferably in administration or management...
-
Administrative Support Specialist
1 day ago
Lahore, Punjab, Pakistan beBeeSupport Full time 150,000 - 250,000Front Desk OfficerWe are seeking an exceptional Front Desk Officer to provide top-notch administrative support and manage daily operations.Key Responsibilities:Assist visitors by greeting them, directing them to the correct destination, and answering their queries.Handle phone calls efficiently, providing information and transferring calls as necessary,...