IT Support

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Company: North Cape Markets (FX Brokerage)

Employment Type: Full-time

Job Summary:

We are looking for a skilled IT Support & Web Developer to manage our office IT infrastructure and maintain/update our AI-built website. The ideal candidate will ensure smooth computer operations, handle software updates, manage security, and integrate/optimize our website with the domain and backend systems.

Key Responsibilities:

Website Management & Development:

• Update, maintain, and optimize our AI-built website.
• Integrate the website with our domain and ensure proper backend functionality.
• Troubleshoot and fix website issues (e.g., broken links, slow loading, security vulnerabilities).
• Implement SEO best practices and ensure mobile responsiveness.
• Manage hosting, SSL certificates, and domain configurations.
• Collaborate with AI tools to enhance website features and automation.

Office IT & Computer Management:

• Install, configure, and maintain all office computers, laptops, and peripherals.
• Ensure all systems have the latest software updates, security patches, and antivirus protection.
• Standardize software installations (e.g., trading platforms, office tools, communication apps).
• Manage user permissions, access controls, and network security.
• Troubleshoot hardware/software issues and provide timely support.
• Set up and maintain backup systems to prevent data loss.
• Monitor network performance and resolve connectivity issues.

Required Skills & Qualifications:

Technical Skills:

• Experience with AI website builders (e.g., Wix ADI, Framer AI, etc.).
• Knowledge of domain hosting, DNS, and SSL management.
• Strong understanding of Windows/macOS/Linux systems.
• Experience with antivirus software, firewalls, and cybersecurity best practices.
• Familiarity with networking, VPNs, and remote desktop support.

Soft Skills:

• Strong problem-solving and troubleshooting abilities.
• Excellent communication and teamwork skills.
• Ability to work independently and manage multiple tasks.

Preferred:

• Experience in financial/brokerage IT environments (a plus).
• Knowledge of trading platforms (e.g., MetaTrader, cTrader).

Education & Experience:

• Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
• Minimum 2+ years of experience in IT support and web development.

Why Join Us?

• Opportunity to work in a dynamic FX brokerage environment.
• Hands-on experience with AI-driven web development.
• Competitive salary and growth opportunities.

How to Apply:

Interested candidates should EasyApply and then send a cover letter to ea@northcapemarkets.com

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

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