
Front Desk Officer
3 weeks ago
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Direct message the job poster from Dimensions Office
Dimensions Office is a leading office furniture manufacturer in Pakistan, specializing in modern minimal desks, seating solutions, and collaborative working solutions. As the exclusive distributor of Merryfair, one of the world's top office chair manufacturers, we are committed to providing the best quality products with BIFMA and Greenguard certification. Our focus on quality and innovation ensures that we deliver outstanding furniture solutions tailored to our clients' needs.
Role Description
This is a full-time on-site role for a Front Desk Officer located in karachi. The Front Desk Officer will be responsible for receptionist duties, providing exceptional customer service, operating office equipment, and assisting with office administration tasks on a daily basis.
Key Responsibilities:
Front Desk Duties:
Greet and welcome guests and clients with a positive, professional attitude.
Answer, screen, and forward incoming phone calls.
Handle inquiries in person, over the phone, and via email.
Maintain a tidy and presentable reception area.
Manage appointments and meeting room schedules.
Receive and sort daily mail/deliveries/couriers.
Understand and promote the company's products/services.
Respond to customer queries, provide product information, and close sales.
Follow up with leads generated through marketing campaigns or walk-ins.
Maintain customer databases and records.
Qualifications
- Interpersonal Skills and Customer Service proficiency
- Experience in Receptionist Duties
- Knowledge of Office Equipment operation
- Excellent communication skills and a friendly, professional demeanor
- Ability to multitask and work well under pressure
- Experience in the furniture or design industry is a plus
- High school diploma or equivalent
- Seniority levelEntry level
- Employment typeFull-time
- Job functionAdministrative
- IndustriesFurniture
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