Remote Customer Service Representative

10 hours ago


Islamabad, Islamabad, Pakistan Elite Consulting USA Full time

Job Title: Remote Customer Service Representative.

Job Description:
Elite Consulting USA is seeking a dedicated and empathetic Customer Service Representative to join our remote team. This work-from-home position is ideal for individuals who excel in delivering exceptional customer service. As a Customer Service Representative, you will be responsible for managing schedules for clients and employees, ensuring all shifts are covered at least one week in advance, and updating vacation requests, call-offs, and client-requested changes. You will also ensure the scheduling portal is consistently up-to-date.

Key Responsibilities:

  1. Act as the primary contact for clients and employees, delivering superior customer service.
  2. Assign clients to appropriate employees and efficiently manage schedules.
  3. Maintain an up-to-date list of on-call and backup staff to secure last-minute coverage.
  4. Communicate schedule updates and changes to employees clearly and promptly.
  5. Inform managers and clients of any schedule or staffing adjustments.
  6. Ensure all scheduled shifts are adequately staffed and completed, maintaining high client satisfaction.

Qualifications:

  1. Fluent in English with strong verbal and written communication skills.
  2. Ability to work independently and as part of a team.
  3. Available to work 6 days a week with 9-hour shifts (Evening and Night Shifts).
  4. Detail-oriented with excellent organizational skills.
  5. Proficient in Microsoft Word and Excel.
  6. Ability to multi-task in a dynamic, fast-paced environment.
  7. Pleasant and professional demeanor.

Benefits:
Competitive salary of 70,000 PKR + 2500 PKR weekly attendance bonus.
Paid holidays.
Eid bonuses.
Medical allowance.
Vacation time.

Why join Elite Consulting USA?

  1. Remote Work: Enjoy the flexibility of working from anywhere, ideal for those seeking online work or remote opportunities.
  2. Professional Growth: We offer continuous development and career advancement opportunities.
  3. Supportive Environment: Join a team that values empathy and outstanding customer service.

Apply now to become a part of our dynamic and supportive team

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan ibex Full time

    About the Role">We are looking for a highly skilled Remote Customer Care Representative to join our team at ibex. As a Remote Customer Care Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Interacting with customers to provide and process information in response to inquiries,...


  • Islamabad, Islamabad, Pakistan Timeus Co. Ltd. Full time

    Customer Service Representative - REMOTEQualifications:Excellent in spoken and written English; University Degree preferred.Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Proactively follow up with customers to ensure their inquiries are fully addressed...


  • Islamabad, Islamabad, Pakistan Misix LLC Full time

    Misix LLC is a Business Process Outsourcing center established in 2015, dedicated to being a market leader in providing high-quality customer service for all clients. The company emphasizes building strong customer relationships and offers top-notch customer support for valuable customers.Role DescriptionThis is a full-time Customer Service Representative...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for managing incoming and outgoing calls with customers.Key Responsibilities:Manage/handle the outgoing/incoming calls professionallyIdentify and assess customers' needs to...


  • Islamabad, Islamabad, Pakistan Skyline Equity Group Full time

    Skyline Equity Group is a customer service and lead generation outsourcing company specializing in the US real estate market. The company's focus is on delivering high-quality communication, reliable customer support, and effective sales solutions to drive business growth.Role DescriptionThis is a full-time on-site Customer Service Representative role...


  • Islamabad, Islamabad, Pakistan MAKJ International Group Full time

    Customer Service Representative MAKJ International Group, Pakistan This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize...


  • Islamabad, Islamabad, Pakistan Callwave Outsource Full time

    Welcome to Callwave Outsource, a company specializing in streamlining taxi service operations. We offer call handling, ride dispatching, 24/7 support, and customized solutions for taxi businesses. Our vision is to empower taxi companies by managing backend operations, allowing them to focus on delivering excellent services to their customers.Role...


  • Islamabad, Islamabad, Pakistan Smart Resource Full time

    Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer...


  • Islamabad, Islamabad, Pakistan Ibex Dynamics Full time

    Company OverviewIbex Dynamics Pvt Ltd is a leading e-commerce company, seeking a highly skilled and experienced Customer Service Representative to join our team.Job DescriptionWe are looking for a talented individual to handle inbound chat support for our clients. As a Customer Service Representative, you will be responsible for providing excellent customer...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Role OverviewWe are seeking an experienced Customer Service Representative to join our team. As an Inbound Sales Representative, you will be responsible for converting inbound calls into sales opportunities.Your primary goal will be to upsell customers on appliance extended warranties, promoting the benefits and value of our products.To achieve success in...


  • Islamabad, Islamabad, Pakistan Textar Technologies Full time

    Job DescriptionThe primary role of the customer service representative is to interact with customers to address their concerns, answer their questions, and assist them with their needs. A customer service representative will often make quotations, answer customer phone calls and emails, and respond to customers' questions and concerns.Job...


  • Islamabad, Islamabad, Pakistan Pulse Logic Full time

    Customer Service Representative Pulse Logic, Pakistan As a Customer Service Representative at Pulse Logic, you will play a pivotal role in ensuring our customers receive the best possible service. Your responsibilities will include:Customer Interaction: Engage with customers via phone, email, or chat to address inquiries, provide information, and resolve...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our remote support team, you will be responsible for managing schedules for clients and employees, ensuring all shifts are covered at least one week in advance.Key Responsibilities:Act as the primary contact for clients and employees,...


  • Islamabad, Islamabad, Pakistan Dtelex Telecommunication Full time

    Customer Service Representative Dtelex Telecommunication, Pakistan Manage large amounts of incoming phone callsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right...


  • Islamabad, Islamabad, Pakistan Advance Construction Company Full time

    Job Title: Tenant Services RepresentativeWe are seeking a highly skilled Tenant Services Representative to join our team at Advance Construction Company. As a key member of our tenant services team, you will be responsible for providing exceptional customer service to our tenants and resolving any issues that may arise during their tenancy.Key...


  • Islamabad, Islamabad, Pakistan NADRA Technologies Ltd Full time

    We are looking for a friendly and approachable individual to join our team as a Customer Service Representative. In this role, you will provide exceptional customer service via phone, email, and in-person, resolve customer complaints, and maintain accurate records.Responsibilities:Provide exceptional customer service via phone, email, and in-personResolve...


  • Islamabad, Islamabad, Pakistan ConnectPro International Full time

    Job Title: CUSTOMER SERVICE REPRESENTATIVEAbout the Job:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Success Department, you will be responsible for delivering exceptional customer experiences through proactive issue resolution, effective...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are looking for enthusiastic individuals to join our team as Customer Service Representatives. This is a great opportunity for those who enjoy working in a dynamic environment and providing excellent customer service.The role involves responding to customer inquiries, resolving issues, and providing solutions that meet their needs. As a Customer Service...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    This Customer Service Representative role is an excellent opportunity to join our team and provide exceptional support to our customers.Job Description:We are seeking a highly friendly and approachable individual to join our team as a Customer Service Representative. The successful candidate will be responsible for:Responding to customer inquiries and...


  • Islamabad, Islamabad, Pakistan RingCould Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point...