Service Manager

1 day ago


Lahore, Punjab, Pakistan Pak Elektron Limited (PEL) Full time

1. Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.
2. Monitor, control and minimize operational expenditure and manage within allocated budget.
3. Coordinate Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level with Sales Teams and Dealers to ensure that all complaints are resolved.
4. Ensure timely reporting & feedback to CSD HO on critical issues.
5. Ensure availability of spare parts and maintain sufficient stock according to market requirement.
6. Raise timely demands to arrange spare parts from CSD HO and local purchase.
7. Ensure all requirements of ISO9000 Quality Management System are fulfilled and work is in accordance to defined standards.
8. Educate and train service staff to effectively perform their responsibilities.
9. Recommend Sales Returns keeping in view the technical reason and follow the sales return procedure.

Job Specification

- Team Building Skills,
- Customer Orientation,
- Supervisory Skills,
- Experience in After Sales Services preferably in Appliances Industry.

Electrical/Electronic Manufacturing - Lahore, Pakistan

About Us

Pak Elektron Limited (PEL) is the pioneer manufacturer of electrical goods in Pakistan. In 1956, the Company was set up by Malik Brothers in technical collaboration with M/s AEG of Germany ('AEG') to manufacture transformers, switch-gear.

#J-18808-Ljbffr
  • Service Manager

    2 weeks ago


    Lahore, Punjab, Pakistan Corporate Kitchen -Pakeeza Full time

    The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.ResponsibilitiesLead and motivate a trained staff to provide quality service to all customers in a timely manner.Serve as the key liaison to sales and management to ensure consistent customer satisfaction.Provide status and...

  • Service Manager

    1 day ago


    Lahore, Punjab, Pakistan Pak Elektron Limited. (PEL) Full time

    ResponsibilitiesEnsure highest level of quality service; reduce repeat repairs and response to customers & dealers. Monitor, control and minimize operational expenditure and manage within allocated budget.Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.Coordinate with Sales...

  • Manager Budgeting

    2 days ago


    Lahore, Punjab, Pakistan Service Sales Corporation (Pvt.) Limited Full time

    5 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Service Sales Corporation (Pvt.) LimitedLead HR Partner-Talent Acquisition at Service Sales CorporationSSC is seeking a strategic finance professional to join our team as a Manager Budgeting & Planning.THE ROLE:Lead and...

  • Service Manager

    2 weeks ago


    Lahore, Punjab, Pakistan Hr Mentors Full time

    Troubleshooting, repair and maintenance of construction equipment, diesel generators and automatic transfer systems.Job SpecificationCandidate must be a B.E. / BSC in Mechanical / Electrical.Candidate must have at least 5 years of experience in the same field.Good knowledge of troubleshooting and repairing of all equipment.Must have excellent communication...


  • Lahore, Punjab, Pakistan Sharp Brains Full time

    Sharp Brains Ltd., a global IT support and outsourcing company, is seeking an experienced Service Delivery Manager (SDM) to lead and ensure the effective delivery of technical support services across international teams. This full-time role, based in Johar Town, Lahore, demands strong leadership, deep technical knowledge, and hands-on experience in End-User...


  • Lahore, Punjab, Pakistan Futuro Digital Pvt. Ltd. Full time

    Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience.You will be the key liaison to our UK client's customer service department therefore, you must have...


  • Lahore, Punjab, Pakistan Axelliant Full time

    Axelliant, a rapidly expanding IT services company specializing in cloud and managed IT solutions for North American clients, is seeking an experienced Director of Managed Services to lead and oversee the delivery of key managed service offerings. This leadership role demands a seasoned professional capable of managing large-scale cloud environments and...


  • Lahore, Punjab, Pakistan HumeniQ Full time

    6 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from HumeniQGlobal Talent Acquisition Specialist | US & UAE Tech Recruiter | 700+ Successful Hires | Partnering with Startups & Enterprises to Build…Job SummaryWe are looking for a highly experienced and results-driven...


  • Lahore, Punjab, Pakistan Axelliant Full time

    6 days ago Be among the first 25 applicantsDirect message the job poster from AxelliantTechnical Recruiter | Talent Acquisition Specialist | HR Manager | Headhunter | HR GeneralistJob SummaryWe are looking for a highly experienced and results-driven Leader of Managed Services to lead the delivery and growth of our managed IT services for North American...


  • Lahore, Punjab, Pakistan Excellcomm Full time

    The ideal candidate should hold a Bachelor/Master's degree preferably in Computer Sciences. Have a minimum of 4-5 years of experience in Customer Services, preferably in a technical environment. Experience in IT Service Management will be preferred.Should have experience in technical project management and hands-on experience with network, systems,...