Service Manager

About the RoleThe ideal candidate should possess a Bachelor's or Master's degree in Computer Sciences, preferably with 4-5 years of experience in Customer Services, particularly in technical environments. IT Service Management expertise is a significant advantage.Key ResponsibilitiesManage and resolve technical issues and incidents effectively.Provide...

ResponsibilitiesEnsure highest level of quality service; reduce repeat repairs and response to customers & dealers. Monitor, control and minimize operational expenditure and manage within allocated budget.Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level.Coordinate with Sales...

1. Ensure highest level of quality service; reduce repeat repairs and response to customers & dealers.2. Monitor, control and minimize operational expenditure and manage within allocated budget.3. Coordinate Visit Authorized Service Centers (ASC) on regular basis to monitor performance and provide guidance to improve service quality level with Sales Teams...

Sales Manager Sammi Daewoo Express Bus Service, Pakistan B.Sc (Mechanical) Preferably MBA (Marketing) This position will be a senior level manager. The primary responsibility will be to find new customers and expand the sales area of Steel Products nationally and internationally.Job SpecificationMust have more than 7 years of experience in the field of...

We are looking for a Technical Consulting Services professional with expertise in IT Service Management. As a key member of our team, you will be responsible for delivering high-quality ITSM projects and providing exceptional customer service.Main ResponsibilitiesDeliver technical consulting services for IT Service Management projects.Conduct service...

Expert in IT Service ManagementAre you a tech-savvy professional passionate about delivering world-class IT solutions? We are looking for an expert in IT service management to join our team and assist businesses in managing their IT functions effectively.Key Responsibilities:Develop and implement effective IT service management strategiesManage IT service...

We are seeking an experienced and client-focused Client Service Manager to oversee our service delivery and ensure client satisfaction across all touchpoints. This role is responsible for managing the client service team, handling escalations, and driving service improvements to enhance the overall client experience.Seniority levelMid-Senior levelEmployment...

Customer Service Manager Futuro Digital Pvt. Ltd., Pakistan Customer Service Manager Job DescriptionJob SummaryWe are looking for an experienced Customer Service Manager with 5+ years' experience, who has worked within an established Customer Support/Service environment and has client and customer facing experience. You will be the key liaison to our UK...

We are seeking a seasoned IT Service Management leader to oversee and optimize our IT service management processes. The ideal candidate will have a proven track record of managing incident, problem, change, and release management.Key Responsibilities:Process Optimization: Develop and implement efficient IT service management processes that meet business...

Job Title: Service Operations ManagerWe are seeking a dynamic and experienced professional to lead our client's service operations.The ideal candidate will ensure exceptional customer support, efficient service delivery, and long-term client satisfaction.Key Responsibilities:Head the After-Sales Service Department, ensuring seamless Commissioning of...