IT Support Officer

3 weeks ago

Rawalpindi Cantonment, Pakistan R.A.K Services Full time

Direct message the job poster from R.A.K Services

Director of Strategic Planning & Technology at R.A.K Services with expertise in optimizing business processes.

Role & Responsibilities:

  • IT Maintenance (Remote):

oRemotely perform the routine preventive maintenance on PCs, tabs and printers at sites.

oProviding support remotely in setting up new equipment at sites or for officials.

oProvide emergency support when required.

  • IT Maintenance (On Site):

oMaintain Systems at RAK Services including all equipment's hardware and software in the office and keep them functional.

oResolve Internet and networking issues as required.

oMake purchases of new IT equipment as and when required.

  • Networking:

oDesign, configure, and maintain LAN, WAN, and wireless networks.

oMonitor network performance and troubleshoot issues to ensure maximum uptime.

oInstall and configure firewalls, routers, switches, and other network devices.

oImplement network security best practices including VPNs, access controls, and data encryption.

  • CCTV Footage Recovery (Remote & On-Site):

oEnsure that CCTV equipment is operational and gather & provide CCTV footage as and when required.

  • Company's own software User Management:

oManage User IDs for sites and clients.

oProvide support in setting up or changing 2FA and Passwords for user accounts.

oProvide support if sites are facing difficulty while using any feature of software.

  • Email Management:

oCreate and maintain the Gmail accounts for RAK Services officials and Sites.

oCreate and maintain the Gmail accounts for Clients.

  • Platforms Management:

oManage Site's Layout and visibility platforms, if required.

oManage Social Media Platforms for company & clients, if required.

oMaintain the delivery partners platforms for clients, when required.

Any other support work assigned by Higher Management.

Qualifications & Requirements:

  • Bachelors / Diploma Holder in IT related field
  • Good verbal and written communication skills
  • Ability to understand and speak English
  • Preferably two years experience in relevant field

Job Timing: 03:00 PM to 12:00 AM (Mon to Fri)

Package:

  • Salary Range: PKR 50k to 60k
  • Health Insurance: IPD + OPD
  • Education Allowance for Kids & Siblings
  • Above Incentives are offered as per company's policy.

Apply by: 25/July/2025

Send your CVs at "hassan@karholdings.ca"

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesBusiness Consulting and Services

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