Customer Service Executive

4 weeks ago


Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full time

Bachelor's degree in Business Administration or relevant field (or equivalent work experience)

Job Description: Customer Service Executive

Responsibilities:
- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat
- Assist customers in product selection and provide accurate information regarding pricing, availability, and specifications
- Process and manage customer orders, ensuring timely delivery and customer satisfaction
- Handle customer complaints and resolve issues in a professional and timely manner
- Maintain customer database and update customer records with accurate information
- Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling
- Stay updated on product knowledge and industry trends to provide effective support to customers

Job Specification

- Minimum 2 years of experience in customer service, preferably in the electrical/electronic manufacturing industry
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to prioritize tasks and handle multiple customer inquiries simultaneously
- Familiarity with CRM software and customer service tools
- Attention to detail and accuracy in handling customer information
- Ability to remain calm and professional in challenging situations
- Proactive and self-motivated, with a strong desire to exceed customer expectations

Electrical/Electronic Manufacturing - Islamabad, Pakistan

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan Sybrid Private Limited - A Lakson Group Company Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Sybrid Private Limited - A Lakson Group Company|| HR Generalist || Talent Acquisition Specialist || Sybrid - A Lakson Group of Company.| Recruitment | Appraisals | HR Ops |X Vertechs | X Ibex |We're hiring Customer Services Executives for our Islamabad office·...


  • Islamabad, Islamabad, Pakistan Sybrid Private Limited - A Lakson Group Company Full time

    Get AI-powered advice on this job and more exclusive features.Continue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleDirect message the job poster from Sybrid Private Limited - A Lakson Group CompanySenior...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support and Service ExecutiveAn exciting opportunity has arisen for an experienced Customer Support and Service professional.The ideal candidate will have excellent communication skills, experience working in a call center, and a strong focus on customer satisfaction.Key responsibilities include:Email communication and appointment fixingVoice and...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Executive - Customer Experience and Service DeliveryThis senior-level role requires a highly experienced professional who can drive significant improvements in customer experience and service delivery. The ideal candidate will have a proven track record of analyzing complex data, developing actionable insights, and implementing effective strategies to...


  • Islamabad, Islamabad, Pakistan Selteq Pvt Ltd Full time

    Customer Service And Support Executives Selteq Pvt Ltd, Pakistan An exciting opportunity has arisen for an experienced Customer Support and Service Executive. The ideal candidate will have excellent communication skills and experience working in a call center.Job Shift: Second Shift (Afternoon)Job Location: Islamabad, PakistanAge: 20 - 45 YearsMinimum...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a skilled professional to join our team as a Customer Support Executive.Job OverviewThis role requires exceptional communication skills, problem-solving abilities, and a customer-centric attitude. You will be responsible for providing solutions to customer queries through written and verbal communications.The successful candidate will work...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    The role of a Customer Support Executive involves maintaining high customer satisfaction levels while ensuring great service standards.Key responsibilities include responding to customer inquiries and complaints in a timely manner, providing accurate information using correct methods/tools, and following communication procedures.Job RequirementsProficient...


  • Islamabad, Islamabad, Pakistan Velocity PVT LTD Full time

    Company DescriptionVelocity BPO, established in 2020, is a strategic partner dedicated to driving business success. We have earned a stellar reputation for delivering transformative solutions that accelerate growth and enhance our clients' competitive edge. Our commitment to excellence makes us a trusted ally for businesses seeking significant...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Are you an engaging Customer/Client Support Executive? A role that requires a unique blend of excellent communication skills and personal attributes.Hiring: Customer/Client Support Executive in IslamabadPosition Overview:A supportive role that promotes strong customer relationships and resolves issues efficiently.Key Responsibilities:Develop and maintain...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    We are seeking a highly motivated and skilled Customer Support Executive to join our team in Islamabad.Key Responsibilities:Provide exceptional customer service through various communication channels.Respond to customer inquiries and resolve issues efficiently.Collaborate with internal teams to ensure seamless customer experience.Requirements:Degree in any...