
Customer Support Executive
4 weeks ago
We are looking for a highly motivated and experienced Telemarketing officer to join our sales team. The ideal candidate must have at least 2 years of experience working in a reputed call center, with a proven track record in generating leads and achieving sales targets. You will be responsible for making outbound calls to potential customers, promoting our services, and driving revenue growth.
Job Specification:Key Responsibilities:
- Conduct outbound calls to prospective clients and introduce them to our services.
- Build and maintain a strong pipeline of leads through effective communication.
- Identify customer needs and provide tailored solutions.
- Effectively handle customer inquiries and address any concerns or objections.
- Maintain accurate and up-to-date records of all interactions in the CRM system.
- Collaborate with the sales team to convert qualified leads into sales.
- Meet or exceed weekly and monthly sales targets.
- Stay updated on product knowledge, company policies, and industry trends.
- Participate in training sessions and regular team meetings to improve skills and performance.
Requirements:
- Minimum 2 years of experience in a reputed call center with a strong performance record.
- Proven success in a telemarketing, telesales, or customer service role.
- Excellent verbal communication and interpersonal skills.
- Strong persuasive and negotiation skills.
- Ability to handle rejection and stay motivated to achieve targets.
- Strong organizational skills and attention to detail.
- Ability to work independently and in a team-oriented environment.
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