Customer Support Executive

4 weeks ago


Lahore, Punjab, Pakistan GAT Full time
Job Description:

We are looking for a highly motivated and experienced Telemarketing officer to join our sales team. The ideal candidate must have at least 2 years of experience working in a reputed call center, with a proven track record in generating leads and achieving sales targets. You will be responsible for making outbound calls to potential customers, promoting our services, and driving revenue growth.

Job Specification:

Key Responsibilities:

  1. Conduct outbound calls to prospective clients and introduce them to our services.
  2. Build and maintain a strong pipeline of leads through effective communication.
  3. Identify customer needs and provide tailored solutions.
  4. Effectively handle customer inquiries and address any concerns or objections.
  5. Maintain accurate and up-to-date records of all interactions in the CRM system.
  6. Collaborate with the sales team to convert qualified leads into sales.
  7. Meet or exceed weekly and monthly sales targets.
  8. Stay updated on product knowledge, company policies, and industry trends.
  9. Participate in training sessions and regular team meetings to improve skills and performance.

Requirements:

  1. Minimum 2 years of experience in a reputed call center with a strong performance record.
  2. Proven success in a telemarketing, telesales, or customer service role.
  3. Excellent verbal communication and interpersonal skills.
  4. Strong persuasive and negotiation skills.
  5. Ability to handle rejection and stay motivated to achieve targets.
  6. Strong organizational skills and attention to detail.
  7. Ability to work independently and in a team-oriented environment.
Job Rewards and Benefits: Communication, Medical, Transport
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