Senior Accounting Officer

1 day ago

Hyderabad City Taluka, Pakistan Backbase Full time
Overview

As a Senior Accounting Officer - Billing you are responsibilities include manage end-to-end billing, support collections, and dispute resolution, partner with sales & finance to optimize O2C processes, analyze customer payment behavior and suggest improvements and support automation and efficiency in O2C operations (including new joiners training support and OTC documentation update)

Responsibilities
  • Manage the entire billing lifecycle, including generating and updating invoices, creating manual invoices as needed, and uploading them to customer portals in a timely manner.
  • Lead project creation in NetSuite, manage the synchronization of quote/opportunity data between Salesforce and NetSuite, and support related automation efforts.
  • Ensure data integrity within NetSuite customer profiles and understand the operational impact on billing and revenue.
  • Maintain the billing team\'s SLAs, ticketing system (JIRA) and Accounts Receivable (AR) inbox.
  • Review active sales orders and projects, and upload all necessary contracts (POF/SOW).
  • Conduct reconciliation of customer accounts.
  • Resolve complex billing issues and ensure the department\'s systems meet business needs and that all data handling complies with applicable regulations.
  • Coordinate billing audit and compliance activities.
  • Draft and distribute weekly reports on invoicing and billing metrics.
  • Keep billing related external documentation and internal desktop procedures up to date.
  • Lead automation and process improvement projects within finance and cross functional teams.
Qualifications
  • 5+ years of relevant job experience
  • Bachelor degree in Accounting, Finance or Economics (Masters preferred)
  • Excellent domain of Microsoft Office tools, especially Excel
  • SaaS experience preferred
  • Excellent customer service skills
  • Fluent in English (spoken and written)
  • Tax specifics: experience with sales tax and international taxes including WHT
  • Revenue specifics: good understanding of R2R processes, revenue recognition
  • Experience with ERP systems, preferably NetSuite
  • Affinity for AI and emerging technologies

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