ISO Quality Assurance Manager

6 days ago


Islamabad, Islamabad, Pakistan Translation Empire Full time
Job Description

Key Responsibilities:

  • Lead the development, implementation, and maintenance of Integrated Management Systems (IMS) compliant with ISO 9001, ISO 22301, ISO 14001, and ISO 45001 standards.
  • Ensure the quality, business continuity, environmental, health and safety processes align with ISO 9001, 22301, 14001 and 45001 standards including other applicable regulations.
  • Develop and refine policies, procedures, and guidelines aligned with ISO standards to ensure compliance and efficiency in operations.
  • Identify opportunities for improvement within the IMS and drive initiatives to enhance operational efficiency and compliance.
  • Conduct risk assessments and implement strategies to mitigate risks associated with quality, continuity, environment, and occupational health and safety.
  • Communicate and ensure adherence to all the ISO standards and integrated management system across the organization.
  • Implement corrective and preventive actions and ensure accurate and timely reporting to regulatory authorities.
  • Develop and maintain change control, business continuity, incident response, disaster recovery and crisis management plans and procedures.
  • Conduct regular drills and exercises to test the effectiveness of the quality control, health and safety, environmental, continuity and recovery plans.
  • Provide training and guidance to employees to ensure awareness and understanding of ISO standards and their application within the organization.
  • Promote a culture of quality, continuity, environment and safety awareness and compliance.
  • Establish and maintain systems for monitoring and measuring the performance of Integrated Management System.
  • Analyze data to identify trends, evaluate the effectiveness of IMS, and drive continuous improvement.
  • Plan and conduct regular internal audits to assess compliance with ISO standards.
  • Communicate IMS performance to internal and external stakeholders.
  • Engage with employees and management to gather feedback and address concerns regarding implementation of IMS.
  • Coordinate external audits by certification bodies and regulatory agencies.
  • Ensure the organization's readiness for external assessments and certifications.
Job Specification

Qualification and Experience:

  • Bachelor's degree in Quality Management, Business Administration, or a related field.
  • Relevant certifications in ISO standards (e.g., Lead Auditor / Implementor ISO 9001:2015, 22301, 45001, 14001) are highly preferred.
  • 4+ years of progressive experience in implementing and managing QMS, preferably across ISO 9001, 22301, 14001, and 45001 standards.
  • Expertise in interpreting ISO standards and their practical application within diverse organizational contexts.
  • Proven track record in conducting internal and external audits, and managing certification processes.
  • Strong analytical skills with the ability to assess complex processes and drive improvements.
  • Excellent communication, leadership, and stakeholder management skills.
Job Rewards and Benefits

Health Insurance, Incentive Bonus, Leaves

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