
Customer Success Team Lead
4 weeks ago
InstaCare is seeking a Customer Success Team Lead to oversee client onboarding, product adoption, and technical support for CoreMedix HIMS Software. This role requires technical expertise, leadership skills, and customer relationship management to ensure seamless service delivery.
Key Responsibilities:
Client Support & Troubleshooting – Manage issue resolution, act as an escalation point, and conduct root-cause analysis.
Customer Onboarding & Implementation – Oversee onboarding, software setup, and configuration per client needs.
Training & Product Demos – Conduct product demos, training sessions, and update training materials.
Team Leadership & Management – Lead and mentor the customer success team, assign tasks, and monitor performance.
Flexible Operations & Travel – Provide remote and on-site support, including travel as needed.
Technical Expertise & Configuration – Handle software installations, configurations, and networking setups.
Customer Relationship Management – Ensure customer satisfaction, retention, and collect feedback for improvements.
Key Requirements:
Proven experience in customer success, technical support, or client onboarding
Strong knowledge of HIMS/EMR software and IT troubleshooting
Excellent leadership, communication, and multitasking skills
Willingness to travel and work flexible hours
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Team Lead
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Customer Success Representative
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Lahore, Punjab, Pakistan Motive Full timeMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete...
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Lahore, Punjab, Pakistan EWS Group Full timeContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a...
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Customer Success Representative
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob ResponsibilitiesWe are seeking a Sales and Customer Support Representative to join our team. Key responsibilities include making outbound calls to real estate and other business leads in the US during EST hours.Pitching our digital marketing services with confidence and clarity is essential. Responding to customer queries with professionalism and empathy...