
Customer Success Executive
1 week ago
Work with the technical teams to ensure a consistent and high-quality level of support.
Monitor Zendesk support queues to address any support tickets opened by users.
Provide prompt, efficient, and detailed support to the customers for the software product.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Perform client onboarding and training post-sales.
Prepare knowledge base support articles for new functionality introduced in applications.
Handle support phone calls and document problems to convey to the technical team.
Actively seek solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience.
#J-18808-Ljbffr-
Customer Success Manager
3 weeks ago
Karachi, Sindh, Pakistan Softech Worldwide Full timeThe Customer Success Manager will be responsible for managing the overall customer experience by ensuring customer acquisition, adoption, retention, and onboarding are successful. The successful candidate will work closely with customers, sales, and other teams within the company to ensure that customers are fully satisfied with the product and...
-
Customer Success Manager
26 minutes ago
Karachi, Sindh, Pakistan SpurSol Full timeDirect message the job poster from SpurSolLeading People & Culture Transformation | Organisational Effectiveness | Talent & EngagementWe are seeking a strategic and process-driven Customer Success Manager (CSM) to design, implement, and optimize the processes that will shape and scale the Customer Success function. This role goes beyond managing customer...
-
Customer Success Manager- Pakistan
5 days ago
Karachi, Sindh, Pakistan Dengage Full timeD·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. We are looking for a Customer Success Manager, who will be responsible for retaining and growing existing customers by building a value based relationship with them.The purpose of this customer-facing role is to assist...
-
Customer Success Manager- Pakistan
2 weeks ago
Karachi, Sindh, Pakistan Dengage Full timeJoin to apply for the Customer Success Manager- Pakistan role at Dengage3 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager- Pakistan role at DengageD·engage was founded and is led by MarTech SaaS veterans who have decades of experience growing multiple SaaS companies from the ground up. We are looking for a Customer...
-
Senior Customer Success Manager
26 minutes ago
Karachi, Sindh, Pakistan DigitalOcean LLC Full timeDive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here....
-
Customer Success Associate/Sales
4 weeks ago
Karachi, Sindh, Pakistan Perks HR Pvt. Ltd Full timePerks HR Pvt. Ltd. is looking for a Customer Success Associate/Sales for our reputable client.Job DescriptionDrive expansion and adoption of our software and services.Manage the onboarding process for each new customer, from technical evaluation onwards.Assist the sales team in driving and managing renewals.Maintain customer health and introduce new,...
-
Customer Success Specialist – E-commerce
4 weeks ago
Karachi, Sindh, Pakistan Microvision IT Solutions Full timeCustomer Success Specialist – E-commerceMicrovision IT Solutions is hiring a Customer Success & Product Ops Specialist to support onboarding and enablement of small business clients on the Go2Sell platform. You will be the first contact for new leads, assisting with discovery calls, understanding client needs, platform setup, and initial digital marketing...
-
Customer Support Executive
3 weeks ago
Karachi, Sindh, Pakistan J. Junaid Jamshed Private Limited Full timeGet AI-powered advice on this job and more exclusive features.This is a full-time on-site role as a Customer Support Executive located in Karachi Division at J. Junaid Jamshed Private Limited. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, customer service, and...
-
Customer Support Executive
4 weeks ago
Karachi, Sindh, Pakistan Tribe Consulting (Pvt.) Ltd. Part timeDirect message the job poster from Tribe Consulting (Pvt.) Ltd.Company DescriptionTribe Consulting (Pvt) Limited is a leading provider of Business Process Outsourcing (BPO) and Business Process Management (BPM) services on a global scale. With a focus on customer satisfaction, cost reduction, and revenue growth, Tribe Consulting partners with organizations...
-
Jr. Customer Support Executive
2 days ago
Karachi, Sindh, Pakistan GE Solutions Full timeJr. Customer Support Executive GE Solutions, Pakistan The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.Analyzing customer data to improve customer experience, leading to sustainable business growth.Providing accurate, valid, and complete information by using the right methods and...