Restaurant Supervisor

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A Pakistan's based leading coffee house, having multiple outlets in Karachi and Lahore. 150+ employees worked over there.

Job Description:

The company is seeking a Café & Bakery General Manager to lead our flagship location, bringing third-wave coffee culture and premium bakery offerings to Pakistan. This role is ideal for a hospitality professional with deep expertise in café and bakery management, ensuring operational excellence while delivering an exceptional customer experience.

Key Responsibilities:

• Oversee daily operations of a specialty coffee and bakery outlet
• Manage full P&L responsibility, optimize costs, and drive profitability
• Lead and inspire a team of 30+ staff across café and bakery divisions
• Maintain premium quality standards for coffee and bakery products
• Implement coffee education initiatives and third-wave coffee best practices
• Manage relationships with international coffee suppliers and local vendors
• Ensure customer service excellence and create memorable experiences
• Maintain strict food safety and HACCP compliance

Requirements:

• 5+ years in food service management, with at least 2+ years in specialty coffee/premium bakery
• Strong expertise in third-wave coffee culture, brewing methods, and global trends
• Proven track record in P&L management and team leadership
• SCA certification (preferred) or willingness to obtain
• Proficiency in restaurant management systems, POS software, and Excel
• Fluency in English and Urdu

Experience: 5+ years

Work Timings: 9:00 am to 5:00 pm

Work Days: Monday - Saturday (Alternate Saturday will be ON)

About HR Ways:

HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionManagement, Customer Service, and Product Management
• IndustriesBaked Goods Manufacturing, Food and Beverage Services, and Beverage Manufacturing

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