Program Support Officer

Under the overall supervision of the Displacement Tracking Matrix (DTM) Programme Manager in IOM Pakistan, the Programme Support Officer - Displacement Tracking Matrix (DTM) will be supporting the implementation of the IOM DTM programme in Pakistan through:

• Assist in the planning and execution of DTM activities across Pakistan, including but not limited to: (i) Mobility Tracking and Multi-Sector Needs Assessments, (ii) Flow Monitoring at key transit and border points, and (iii) Specialized Surveys targeting thematic priorities such as return intentions, climate-induced mobility, and protection needs.
• Contribute to the analysis and dissemination of DTM data by supporting the production of analytical outputs, including situation reports (SitReps/Flash updates), thematic briefs, dashboards, and other relevant information products tailored to IOM, humanitarian partners, and government stakeholders.
• Provide technical inputs and information to support cross-cutting and thematic analyses on key issues of interest to IOM and its partners, including mobility dynamics linked to climate change, protection risks, socioeconomic vulnerabilities, and humanitarian needs.
• Contribute to the development of information products on DTM, including, but not limited to, the analytical and statistical reports, displacement profiles, maps, infographics, guidelines, lessons learnt, and other relevant products.
• Assist in the design, development, and revision of DTM data collection tools, including digital survey forms using KOBO Toolbox and other relevant platforms in alignment with operational objectives and best practices.
• Monitor the quality and consistency of incoming data from field teams; flag discrepancies, provide feedback to field staff and partners, and assist with data cleaning and analysis to facilitate accuracy and reliability.
• Ensure systematic back-up and proper organization of data repositories (both digital and physical), in line with IOM's information management protocols.
• Provide technical guidance and participate in the planning and delivery of training sessions and workshops for DTM field staff, enumerators, and implementing partners, covering core topics such as the DTM methodology, data processing protocols, data protection, field ethics, and assessment design.
• Facilitate the integration of cross cutting and mainstreaming issues including on disability inclusion, protection mainstreaming, accountability to the affected population (AAP), gender perspectives and attention to specific women/girl\'s and children's rights issues (vulnerable groups) within DTM activities.
• Fully comply with IOM's Data Protection and Data Governance Policies, as well as broader inter-agency frameworks such as the Inter-Agency Standing Committee (IASC) Operational Guidance on Data Responsibility in Humanitarian Action and relevant ethical standards for data operations.
• In close coordination with the DTM Programme Manager, maintain effective liaison with government counterparts, UN agencies, NGOs, research institutions, and other stakeholders engaged in displacement and mobility data initiatives. Participate in DTM related coordination meetings and technical working groups as required.
• Undertake duty travel, as required, related to project implementation, coordination, staff training and liaison with partners.
• Perform such other duties as may be assigned.

Education

• Master's degree in Information Management, Computer Science, International Relations, Political Science, Social Science, Migration Studies, International Law, Humanitarian Affairs or a related field from an accredited academic institution with two years of relevant professional experience; or,
• University degree in the above fields with four years of relevant professional experience.

Experience

• Experience in coordination of field teams, preferably for research and data collection;
• Experience with data collection and verification;
• Experience working in the same local context;
• Experience working with local government representatives; and,
• Prior experience working for UN agency or international organization is an advantage.

Skills

• The ability to plan and coordinate activities effectively, especially in data collection and analysis;
• Practical experience of how-to multi-task prioritize and work independently;
• Basic data cleaning and verification skills;
• Strong written and verbal communication skills for interaction with various stakeholders and documentation;
• Ability to work effectively and harmoniously in a team of colleagues of varied cultural and professional backgrounds; and,
• Proven ability to produce quality work accurately and concisely according to set deadlines.

Languages

IOM's official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.