Call Center Agents

In this role as an Inbound Call Center Agent, you will play a critical part in delivering excellent customer service to our clients. Your primary responsibility will be to receive and respond to incoming calls, resolving customer inquiries and issues promptly.To succeed in this position, you must possess excellent communication skills, both verbal and...

About the JobThis is an exciting opportunity to join our sales team as a Call Center Sales Agent. In this role, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets.The successful candidate will have excellent communication skills, both verbal and...

Inbound Call AgentPrecious Treasures, PakistanWe need call centre agents for an inbound project. Agents must be experienced and understand the British accent. This is not a home-based job; we need agents in all 3 shifts: morning, evening, and night. The shift will depend on the company's discretion.Hourly based salaryJob SpecificationRequirements:At least 1...

Key ResponsibilitiesAs a Multilingual Call Center Agent at Translation Empire PK, you will be responsible for providing exceptional customer support through various communication channels. Your primary objective will be to ensure that our customers receive timely and effective solutions to their queries and concerns.You will be handling a high volume of...

Quality Assurance Specialist for Auto Insurance CallsVoxnet Communications is looking for a highly motivated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our auto insurance calls meet the highest standards of quality.Your primary responsibility will be to listen to recordings...

Quality Assurance Specialist - Auto InsuranceVoxnet Communications is a leading provider of call center services, and we are currently seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring that our auto insurance calls meet the highest standards of quality.Your...

Intouch Communications (SMC-PRIVATE) Limited, PakistanResponsibilities:Handle inbound customer calls professionally and efficiently.Provide accurate and timely information, resolving customer queries and concerns.Maintain detailed and accurate records of interactions in our CRM system.Adhere to company policies and procedures to ensure consistent service...

Auto Insurance Quality Assurance RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Voxnet Communications. In this role, you will be responsible for evaluating the quality of auto insurance calls and providing actionable feedback to agents.The successful candidate will have a strong background in call center operations and a proven...

We are seeking a talented individual to join our team as a call centre agent. In this role, you will play a vital part in our operations, interacting with linguists and ensuring seamless communication.Key ResponsibilitiesMaking outbound calls to linguists, resolving queries and providing support.Maintaining accurate records and monitoring performance.What We...

Job Description:The Telephone Support Specialist role involves handling incoming customer calls and providing expert assistance to resolve queries and concerns. This is a dynamic and challenging position that requires excellent communication skills, technical knowledge, and problem-solving abilities.About the Position:In this role, you will work as part of a...

Job SummaryWe are looking for a talented Service Desk Agent to provide exceptional customer service in our Inbound Call Center. The successful candidate will have a strong customer focus, excellent communication skills, and the ability to work effectively in a fast-paced environment.Main ResponsibilitiesHandling customer inquiries and resolving issues...

The quality assurance specialist at Voxnet Communications plays a crucial role in evaluating the performance of sales and customer service representatives. This involves monitoring calls to ensure compliance with company and industry standards.Key ResponsibilitiesMonitor and evaluate call center representative performanceEvaluate compliance with company and...

Job SummaryThe Contact Center Excellence Lead will be responsible for analyzing contact center performance, developing strategies to improve quality and efficiency, and collaborating with stakeholders to implement best practices.Key ResponsibilitiesContact Center Analysis: Analyze contact center data to identify trends and areas for improvement, developing...

Job descriptionRole DescriptionThis is a full-time on-site role for a CSR in an Inbound Call Center at a UK Based Taxi/Cab Company located in Rawalpindi. The CSR will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer service experience through effective communication and...

In this call center team member role, you will play a critical part in delivering exceptional customer experiences by managing large volumes of incoming phone calls and identifying and assessing customers' needs to achieve satisfaction.Your responsibilities will include providing accurate information by using the right methods and tools, keeping records of...

We are seeking motivated and results-oriented Customer Sales Representatives to join our dynamic sales team. As a Customer Sales Representative, you will be responsible for selling products or services to customers, building relationships with potential and existing customers, and achieving sales targets. Excellent communication skills and a passion for...

We are seeking dynamic individuals to join our team as a Customer Sales Agent in the vibrant city of Rawalpindi.Requirements:Excellent communication skillsStrong work ethicAbility to learn new processes, procedures, and technologyProvide product information and assistance to customers in an appropriate mannerMust have at least six months of experience in a...

HR Manager For A Call Center Zaka Solutions Pvt Ltd, Pakistan Responsibilities:Assist all hiring and training procedures for new employeesConsult with employers to identify needs and preferred qualificationsInterview applicants about their experience, education and skillsContact references and perform background checksInform applicants about job details such...

We require an experienced Team Lead to join our Call Center team at Nirvana Group of Companies. The successful candidate will lead a high-performing team, mentor and develop team members, and implement effective communication strategies.RequirementsStrong leadership and management skills with a proven track record of successExcellent customer care skills...

Job OverviewVoxnet Communications seeks a quality assurance specialist to join their team. In this role, you will be responsible for evaluating the performance of sales and customer service representatives through call monitoring.The ideal candidate will have a strong understanding of call center operations and the ability to analyze data to identify trends...