TikTok Shop Manager
3 days ago
We are seeking a full-time, on-site TikTok Shop Manager to join our team in Lahore. The ideal candidate will oversee the end-to-end operations of our TikTok Shop, including product listing, optimization, stock management, pricing, performance analytics, promotional activities, customer service, and coordination with internal teams such as logistics, marketing, and customer support. The primary goal is to drive growth, operational efficiency, and a high-quality shopping experience on TikTok.
Key Responsibilities- Manage daily operations of the TikTok Shop platform, including product listings, stock levels, and pricing updates.
- Coordinate with logistics and inventory teams to ensure accurate stock availability and timely order fulfillment.
- Analyze sales and performance metrics to identify growth opportunities and optimize strategies.
- Implement platform-specific promotions and campaigns following TikTok Shop guidelines.
- Handle customer inquiries, reviews, and resolve issues to maintain high satisfaction levels.
- Collaborate with marketing and influencer teams to align TikTok Shop activities with overall campaign strategies.
- Stay updated on TikTok Shop policies, trends, and best practices to ensure compliance and competitiveness.
- Proven experience managing a TikTok Shop or similar e-commerce marketplace for 2-3 years.
- Strong understanding of TikTok Shop backend, tools, and promotional features.
- Analytical mindset with experience using data for decision-making.
- Experience in inventory coordination and order management.
- Familiarity with digital marketing and promotional strategies.
- Excellent communication and organizational skills.
- Ability to work on-site in Lahore.
- Background in e-commerce or retail operations is preferred.
- Bachelor's degree in Business, Marketing, Supply Chain, or related fields.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industry: Furniture and Home Furnishings Manufacturing
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