Territory Manager

The Magnum Ice Cream Company is on the look-out for aTerritory Manager – Hyderabad Geography

**Please note this is for the purpose of building a talent pipeline and is not for a currently vacant role at the time of posting**

Function: Customer Development

Work Level: WL1

Reports to:RSM Hyderabad

Location:Hyderabad Geography

Terms & Conditions: Full - Time

ABOUT ICE-CREAM: Life Tastes better with Ice Cream

We spark moments of happiness for people and within the communities where we operate. As ice cream makers we are serious about happiness. With warm hearts, we create the coolest products, and we supply them to our consumers. As the largest ice cream company in the world, we have over 100 years of experience in delivering smiles, and we plan to continue this for many more years to come. If you are in the current Unilever Ice Cream business or considering working for the newly separated Ice Cream business, you will work for the Global leading Ice Cream player in a growing category where we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace.

JOB PURPOSE

The position is part of the Ice Cream Sales team which is responsible to ensure smooth sales procedures and business growth by developing good relationships with customers. Responsible for effective and efficient sales operations, trade activities execution within the assigned territory and delivery of KPIs while leading the concessionaire sales force.

WHAT WILL YOUR MAIN RESPONSIBILITES BE

• Drive the business to the desired ambition of Underlying Volume Growth / Sales Growth

• Ensure Volumes / Target tracking of all channels

• Develop strong relationships with customers & SPDs at concessionaire and retail level

• Ensure strong customer services practices by resolving customer and shopper complaints, conducting customer meetings at concessionaire level and ensure RSOs are visiting the PJPs

• Obtaining competition activities & market feedback and sharing them with stakeholders

• Uplift the Competitive visibility in Store

• Coordinate with Concessionaire/Customer Operational plans through effective execution of sales strategies

• Manage concessionaire's sales staff including RSOs, Order booker etc. to ensure delivery of KPIs

• Negotiate with Customer & SPDs for Joint Business planning (JBPs) to ensure maximum ROI

• Daily monitoring and business development by forecasting sales and supporting customer in formulation of JBP

• Implement agreed JBP/ Concessionaire Business Plan and review KPIs' progress on weekly basis

• Have the acumen for Financial Matrix – Business Profitability / Gross Margin

• Lead and drive the extended team – Build team & develop talent

• Be accountable to uphold the key business principles and values without any conflict of interest.

• Deploy and lead projects like activations/launch plans/ micro marketing plans with meticulous detail with rigorous post launch evaluation/monitoring and take corrective action when required.

• Redefine the process post execution analysis with strong analytical skills

• Explore new avenues of business in assigned Territory, augment efficiency of existing business models and implement other benchmark models where feasible

• Ensuring optimum utilization of Assets (Trikes and Cabinets), assets tracking through Assets scanning tool and proper care of Assets with the support of Cold Chain Team

• Develop a network of SPDs in assigned territory to serve the shopper and consumer

• Ensures that customer operations and processes are safe and are guided by Unilever safety policies and principles

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's Degree

• 1-2 years of relevant sales experience in FMCG/Snacking industry is preferred

Skills:

• Customer Relationship Management & Selling Essentials

• Should be able to coordinate with multiple teams and take multiple stakeholders along.

• Exhibit all Standards of Leadership (purpose & service, personal mastery, business acumen, talent catalyst, agility, consumer love and passion for high performance)

• High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities

• Extremely up to date with technology globally and leverage it in their area

Leadership:

We are looking for bold, driven individuals who thrive in a fast-paced, dynamic environment and share our approach to growth, collaboration, and innovation. Here's what defines success in our organization:

Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it's scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.

Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.

Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what's best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.

Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.

Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.

Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.

If these qualities resonate with you, we'd love to connect and explore how you can be part of our team.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.