Online Order Support VA

4 days ago

Lahore, Punjab, Pakistan TalentPop App Full time
Online Order Support VA (Brand Concierge)

Join to apply for the Online Order Support VA (Brand Concierge) role at TalentPop App

Online Order Support VA (Brand Concierge)

Join to apply for the Online Order Support VA (Brand Concierge) role at TalentPop App

Now Hiring: Online Order Support VA (Brand Concierge)

Work From Home | Full-Time | Customer Experience-Focused

Love helping people and making their day better — even through a screen? At TalentPop App, we're building unforgettable customer experiences for fast-growing online brands. We're on the lookout for a warm, detail-oriented, and reliable Online Order Support VA to join our Brand Concierge team.

This isn't your average support role. You'll be the voice behind the screen, making sure every order feels smooth, personal, and on-brand. If you care about connection, consistency, and customer happiness — read on

What You'll Be Doing

  • Chatting with customers via phone, email, live chat, or SMS to help with orders, returns, or product questions
  • Providing support that feels human — reflecting each brand's voice and values with care
  • Following up on order tracking, resolving issues smoothly, and offering thoughtful solutions
  • Keeping things documented — from common questions to key feedback
  • Sharing helpful insights with the team to improve the overall customer journey

You're a Great Fit If You Have
  • 1+ year of experience in customer support, VA roles, or e-commerce
  • Clear, friendly written and verbal communication
  • Familiarity with Shopify, Zendesk, or Gorgias (bonus points)
  • A calm and proactive approach when solving customer issues
  • A reliable internet connection and a quiet home workspace
  • Strong organization, attention to detail, and time management

What We Offer
  • Performance-based raises and bonuses
  • Paid time off and HMO health coverage
  • Fully remote — work from anywhere you feel productive
  • A friendly, collaborative team culture
  • Opportunities to grow and level up your skills

To apply, include the application code BCS so we can fast-track your application

If you're ready to make every customer interaction count — we'd love to have you on the team.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing, Public Relations, and Writing/Editing
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at TalentPop App by 2x

Get notified about new Online Specialist jobs in Lahore, Punjab, Pakistan.

Online Order Support VA (Brand Concierge)Online Order Support VA (Brand Concierge)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Order Support Representative

    3 days ago

    Lahore, Punjab, Pakistan beBeeCustomer Full time

    Unlock Customer Happiness as an Online Order Support SpecialistJob Description:As an Online Order Support Specialist, you'll be the voice behind the screen, making sure every customer interaction is smooth, personal, and on-brand. You'll work closely with our team to provide top-notch support that reflects each brand's unique voice and values.Key...

  • Amazon / Shopify / Woocommerce VA / Data Entry Operator

    3 weeks ago

    Lahore, Punjab, Pakistan Milestone Apps Full time

    Amazon / Shopify / Woocommerce VA / Data Entry OperatorMilestone Apps has an opening for Amazon / Shopify / WooCommerce VA / Data Entry Operator at their offices in Gulberg, Lahore, Pakistan.We are looking for a Virtual Assistant cum Data Entry Operator to work on online stores built on Amazon, Shopify, WooCommerce, etc. Candidates with training on Amazon...

  • Virtual Assistant Support

    4 weeks ago

    Lahore, Punjab, Pakistan Achieve Test Prep Full time

    We Are Working (WAW) is a full-service staffing company specializing in helping small to midsize businesses hire offshore talent, also known as virtual assistants (VA). Much of our competition is foreign-based companies that do little more than offer a very low hourly rate and connect a company with a VA and leave much of the 'figuring it out' up to the...

  • Online Education Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan beBeeCustomerService Full time

    We are seeking a skilled Customer Service Professional to join our team. The ideal candidate will serve as the primary point of contact for our students worldwide, providing exceptional support through digital channels and ensuring outstanding learning experiences for our global student community.Key Responsibilities:Handle incoming inquiries via email, live...

  • Order Management Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan Hatech Full time

    We are looking for a highly motivated and detail-oriented Order Management Specialist to join our team. This role requires a proactive individual with strong problem-solving skills and a keen eye for accuracy. You will be responsible for overseeing the end-to-end order processing on Daraz, ensuring seamless fulfillment and exceptional customer...

  • Customer Support Associate

    6 days ago

    Lahore, Punjab, Pakistan beBeeCustomerSupport Full time

    Customer Service Representative Job DescriptionThis role involves providing top-notch customer support in a fast-paced contact center environment.Attend daily team meetings to stay updated on current issues and priorities.Manage incoming calls from customers, responding to their inquiries and resolving their concerns efficiently.Utilize order management...

  • Customer Support Agent

    3 weeks ago

    Lahore, Punjab, Pakistan Obrotu Full time

    Work as a customer support agent in a highly integrated contact center environment. Responding to customer inquiries about the order statuses and timeline. Handle inquiries coming in from multiple touch points such as facebook, instragram, twitter, live chat, email and phone calls.Job SpecificationYou start your day with a team meeting to catch up on current...

  • Order Management Coordinator

    1 week ago

    Lahore, Punjab, Pakistan beBeeOperations Full time

    About the Role:Motive's Order Management Specialist plays a pivotal role in ensuring seamless execution of our order management processes. This individual supports the operations department with tasks such as creating non-standard and complex quotes, generating order forms, completing sales orders, and overseeing the end-to-end processing of deals. Their...

  • Virtual Assistant

    4 weeks ago

    Lahore, Punjab, Pakistan Kaya Systems Full time

    Virtual Assistant (VA) – Recruitment SupportVirtual Assistant (VA) – Recruitment Support21 hours ago Be among the first 25 applicants We're Hiring: Virtual Assistant (VA) – Recruitment SupportKaya Systems is a leading U.S.-based business process outsourcing (BPO) company with a delivery center in Lahore. We provide a wide range of services including...

  • Customer Ordering Officer

    3 weeks ago

    Lahore, Punjab, Pakistan Infoempregos Full time

    Job Description:Ensure timely and accurate order processing (Currently 1200+Customers, 28K/Pa Orders and 120 Sales Reps at country level (via P4S SAP).We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact usRequirements:Willingness to learn and adapt to new...