
Customer Support Specialist
3 days ago
We are looking for someone with exceptional English to professionally engage with customers and clients through chat to address inquiries, resolve issues, and provide information and assistance, all while maintaining a positive customer experience via chat platforms or live chat on websites.
Job SpecificationStrong Communication Skills: Excellent written communication skills are essential for effectively interacting with customers through chat.
Customer Service Skills: A candidate should be customer-oriented, empathetic, and patient when dealing with customer inquiries and issues.
Technical Proficiency: Familiarity with chat and messaging platforms, as well as the ability to quickly learn and navigate various software tools and systems, is often required.
Problem-Solving Ability: Chat support agents need to be able to analyze customer problems and provide solutions or escalate issues as necessary.
Product or Service Knowledge: Depending on the industry, candidates may need a good understanding of the company's products or services.
Multitasking: Chat support representatives often manage multiple chat conversations simultaneously, so the ability to multitask efficiently is crucial.
Time Management: Meeting response time and service level agreements (SLAs) is important in chat support, so candidates should be organized and efficient.
Location: Information Technology and Services - Lahore, Pakistan
#J-18808-Ljbffr-
Customer Support Specialist
4 days ago
Lahore, Punjab, Pakistan Techbanq Full time $3,000 - $6,000 per yearRole DescriptionThis is a full-time, on-site role for a Customer Support Specialist located in Lahore. The Customer Support Specialist will be responsible for managing and resolving customer inquiries, providing technical support, ensuring high levels of customer satisfaction, and assisting with troubleshooting. The specialist will also maintain detailed...
-
Customer Support Specialist
3 days ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Specialist
4 days ago
Lahore, Punjab, Pakistan Pro Resource Group Full time 450,000 - 600,000 per yearCompany DescriptionPro Resource Group provides cost-effective staffing solutions for businesses across the globe by hiring top-tier remote talent from Pakistan, offering savings up to 40% without compromising on quality. We specialize in talent for IT, SaaS, insurance, real estate, and back-office operations, managing the entire hiring and management...
-
Customer Support Specialist
7 days ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 6,000,000 - 9,000,000Customer Support Specialist OpportunityWe are seeking an experienced customer support specialist to join our team. The ideal candidate will have 1-2 years of experience in a call center environment and possess excellent communication skills.Key Responsibilities:Provide personalized introductions to new customers, setting the tone for a positive...
-
Customer Support Specialist
10 hours ago
Lahore, Punjab, Pakistan beBeeSupport Full time 200,000 - 400,000Job OverviewThe role of a customer support specialist is to provide assistance and resolve inquiries in a timely manner.They must have strong communication skills, empathy, and be able to document interactions accurately.Key ResponsibilitiesProvide customer support through various channels such as phone, email, or chatResolve customer issues effectively and...
-
Customer Support Specialist L1
4 days ago
Lahore, Punjab, Pakistan 3S Solutions Pakistan Full time3S Solutions is looking for Customer Support Specialist (L1) located on-site in Lahore. Its 4-month contract-based job. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction and utilizing analytical skills to address customer needs on a day-to-day basis.Responsibilities:- Investigate and resolve...
-
Customer Support Specialist
4 days ago
Lahore, Punjab, Pakistan PurpleDesk Full time 900,000 - 1,200,000 per yearJob DescriptionPosition: Customer Support SpecialistLocation: Lahore, Pakistan (Onsite)Company Description:PurpleDesk values putting customers first and specializes in supporting Family Entertainment Centers. The company maximizes revenue through party bookings, group inquiries, call-back tracking, and overall call metrics. PurpleDesk believes in enhancing...
-
Customer Support Specialist
4 hours ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 45,000 - 60,000We are seeking a skilled professional to fill the role of Customer Support Specialist.The ideal candidate will have excellent communication and problem-solving skills, with the ability to provide exceptional customer service and technical support via various channels.Key responsibilities include:Responding to customer inquiries and resolving issues in a...
-
Customer Support Specialist
4 days ago
Lahore, Punjab, Pakistan Outsource Tel Full time $40,000 - $80,000 per yearAbout the RoleWe're looking for a friendly, resourceful, and solution-orientedCustomer Support Specialistto join our growing team. You'll be the go-to person when our customers need help - whether it's troubleshooting an issue, learning how to use a feature, or finding the right resources.This role is all aboutclear communication, problem-solving, and...
-
Customer Support Specialist
2 days ago
Lahore, Punjab, Pakistan beBeeCustomer Full time $40,000 - $50,000About This RoleA key player in our organization, the Customer Support Specialist plays a pivotal role in delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills and have prior experience in providing top-notch support.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chatResolve...