
Customer Support Specialist
2 weeks ago
We are looking for someone with exceptional English to professionally engage with customers and clients through chat to address inquiries, resolve issues, and provide information and assistance, all while maintaining a positive customer experience via chat platforms or live chat on websites.
Job SpecificationStrong Communication Skills: Excellent written communication skills are essential for effectively interacting with customers through chat.
Customer Service Skills: A candidate should be customer-oriented, empathetic, and patient when dealing with customer inquiries and issues.
Technical Proficiency: Familiarity with chat and messaging platforms, as well as the ability to quickly learn and navigate various software tools and systems, is often required.
Problem-Solving Ability: Chat support agents need to be able to analyze customer problems and provide solutions or escalate issues as necessary.
Product or Service Knowledge: Depending on the industry, candidates may need a good understanding of the company's products or services.
Multitasking: Chat support representatives often manage multiple chat conversations simultaneously, so the ability to multitask efficiently is crucial.
Time Management: Meeting response time and service level agreements (SLAs) is important in chat support, so candidates should be organized and efficient.
Location: Information Technology and Services - Lahore, Pakistan
#J-18808-Ljbffr-
Customer Services
2 weeks ago
Lahore, Punjab, Pakistan 247 Support Full timeBachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3Customer ServicesWe are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on rotation basis.Job days are...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support Specialist Job DescriptionWe are seeking a detail-oriented and English-fluent professional to join our team as a Customer Support Specialist. This is an excellent opportunity for individuals who want to build a successful career in customer support and sales.About the Role:As a Customer Support Specialist, you will be responsible for...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Customer Support Specialist
4 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team. This role involves managing customer interactions, handling cost calculations, budgeting, and spreadsheet management for UK-based customers via email and chat.The ideal candidate will have expertise in Shopify Store Management and Client...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support SpecialistThis is an exciting opportunity for a customer support specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, resolving customer complaints, and providing product information.Responsibilities:Contacting customers to gather information about their needs and...
-
Customer Support Specialist
6 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support Specialist Job SummaryWe are seeking a highly motivated and organized Customer Support Specialist to join our team. The successful candidate will have prior experience in customer-facing roles, excellent communication skills, and the ability to work effectively in a fast-paced environment.The primary focus of this role will be on providing...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support SpecialistWe are seeking a highly skilled customer support specialist to join our team. As a customer support agent, you will be responsible for responding to customer inquiries about order statuses and timelines.Key Responsibilities:Manage the phone queue by answering calls from customers in a timely and professional manner.Assist customers...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are looking for highly skilled Customer Support Specialists to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients in the USA.Job SpecificationsPromptly respond to customer inquiries via various channels.Acknowledge and resolve customer complaints in a professional and...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Support SpecialistThis is an exciting opportunity to join our dynamic customer support team as a Customer Support Specialist. In this role, you will be responsible for providing top-notch customer service via telephone.You will work closely with customers to address their inquiries, resolve issues, and provide solutions that meet their needs. Your...
-
Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Customer Support SpecialistWe are looking for a skilled customer support specialist to handle inbound calls and resolve customer inquiries and issues related to our services. This role requires excellent communication skills, technical knowledge, and a passion for delivering exceptional customer experiences.Key Responsibilities:Handling inbound...